1. Reporting

2. Health Advocacy Utilization Reporting Gaps in Care (Enhanced Advocacy)
Member Engagement Detail by Case Type
Member Compliments
Productivity, Member and Plan Savings
Gaps in Care (Enhanced Advocacy)
Members Engaged vs. Gaps Closed
Recommended Care for Chronic Conditions
Compliance with Preventive Care Measure
Improvements in Medication Adherence
BMCA/AMCA (Enhanced Advocacy)
Population Health Management Report
Year over Year Information on medical and pharmacy trends by condition.

3. Wellness/Biometrics Biometrics Reporting
Number of Screenings Completed
Number of Physician Referrals
Top 4 Areas of Risk
Top Areas of Improvement
Average savings based on reduced risk
Improvements in risk-category among repeaters (high-risk to no-risk or borderline)
Wellness Utilization reporting
Detailed description of Services Used; drill Incentive Participation
Personal Health Profile-Top Risks
Workshops Taken
Engagements In Coaching

4. Personal Health Communications and Chronic Care
CCS-PHC Activity
Number of Members identified with a Chronic Condition or Preventive Gap
Number of Members who engage and enroll with a Nurse Coach
CCS-PHC Outcomes
Changes in member prospective risk score
Changes in applicable biometrics (weight, glucose, cholesterol, etc.).
Preventive Gaps Closed
Changes in adherence to recommended care and medications
Reporting
Impact to I/P Days, RX Cost, ER Usage
Number Gaps Closed

5. Employee Assistance Program Work/Life
Utilization Reporting
Problem Type:
Work-life
Relationship
Drug/Alcohol
Emotional
Referral Source:
Self/Family Member/Co-worker
Recommendations
O/P Mental health
Legal
Financial
Clinical
Additional Reporting
Critical Incidents
Supervisory Training
Webinars
Work Life Web Searches

6. EAP Session Report Total interactions Total hours Demographic overview
Problem category
Recommendations
Face-to-face/telephonic sessions breakdown
Website visits by category

7. Member Engagement Platform
Number of log ins completed
Number of unique log ins
Number of log ins by app
Number of log ins by website

8. EmpoweredHealth Reporting
Total Cases
Collaborative cases
Interactions
Hours
Hours per interaction
Engagement points
Behavior changes
Savings

9. Impact Report
Comparative Analysis of Outcomes from Baseline to Current Year
Comparative Analysis of Outcomes for the Engaged Group vs. the Non-Engaged Group
Member breakdown and percent total by risk level
Principal Conditions for Top 10 High-Risk Members by Total Medical Costs

10. Every point of contact is an opportunity to engage people10