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ctcLink Project Update ctcLink Executive Leadership Committee
October 4, 2018 Choi Halladay –Vice President for Administrative Services, Pierce College District and ctcLink Steering Committee Chair Christy Campbell – SBCTC ctcLink Project Director
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Agenda Item Description Duration Facilitator 1. Welcome 2 Minutes Jan
1. Welcome 2 Minutes Jan 2. Approval of Minutes Joyce 3. Updated Project Charter Approval (action item) 10 Minutes Joyce/Christy 4. ctcLink Program Status Remediation Deployment Group 2 Deployment Group 3 20 Minutes Christy 5. Budget Status 4 Minutes 6. Governance Update 5 minutes Christy/Choi 7. Adjournment, Next Meeting 2 minutes Jan/Joyce
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Remediation Summary Finance Management Category (15)
# Tickets Remaining Fiscal Year End / COA (Not all Remediation has tickets created) 3 Budget Tool Deployment 2/3 7 SBCTC Support/Operations 2 Human Capital Management Category (9) # Tickets Remaining Faculty Workload 1 Budget Tool Deployment 2/3 5 SBCTC Support/Operations 2 Campus Solutions Category (15) # Tickets Remaining Fiscal Year End 4 Continuing Education Solution Online Admissions Application Solution 1 Deployment 2/3 Other / Training 5
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New Solutions status Solution Status RFP Publish Solution Decision
Physical Inventory (Asset Tracking) Vendor Solutions being evaluated New PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 Delayed to evaluate new functionality within PS Continuing Education Sub-Committee is currently being identified to review and develop an RFP and evaluate vendor responses and solutions RFP Draft has been developed 10/1/2018 12/20/2018 Online Admissions Application Committee formed to review, finalize and approve OAA requirements 11/1/2018 1/20/2019 Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution. If needed, Develop RFP. 12/1/2018 *Dependent on FLC FY Activities to be complete 2/20/2019 Accessibility Continued discussions with Appsian (formerly Grey Heller) Validation approach using Appsian solution on ctcLink versions being discussed and coordinated. N/A TBD Guided Pathways CPW to define Guided Pathways business requirements
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ctcLink Project Overall Status – September 3-14, 2018
G Project is on time and on budget Activities are being completed as planned Scope Y RFP low and medium requirements will need to be reviewed and evaluated to align to a deployment Schedule Training is working through a prototype and will need to add activities to timeline and re-baseline DG2 schedule Working to baseline DG3 schedule Budget ctcLink is tracking under budget. Executive Summary The project is currently tracking per schedule and under budget. Review and definition of scope for each deployment remains underway due to the rework of key solutions. Deployment Group 2 (DG2) is in the Structure Phase, focused on Local Configuration and Conversion activities. Business Process Fit/Gap sessions were completed last month. DG2’s current focus is on conversion, data validation of converted data, and finalizing security redesign efforts. Any workshop/session recommendations continue to move through governance for approval. DG2 Go-Live slated for late October Analysis and planning underway regarding ctcLink project resource overlap between DG2 and DG3 activities. Remediation work continues to be a priority, working in parallel with the Deployment activities. Risks Mitigating Actions Y SBCTC - Year-end close efforts impacting homework completion, SBCTC’s ctcLink efforts. Staff is currently working extra hours to maintain state and SBCTC Agency effort. ctcLink Training - Lack of resources for material build as a new training approach is considered. Once pilot courses are built, determine need and address. G SBCTC - New PM will have a learning curve. New PM has system experience; is working with SMEs, project team to make connections, level-up. Issues Mitigating Actions Y Clark - Some of the finance homework requires staff to determine which rules need to be set up, which depends on security roles. New security role plan not available, which greatly reduces amount of time they have to complete homework and validate data. Finance has been spending at least one hour each day (on average) on WebEx discussing work. Provide new security roles to colleges. Similar work effort is happening for Campus Solutions SMEs. Spokane- ctcLink business process issues impacting current year are taking time away from our working on FY 16/17 activities. State board needs to replace/re-enter dropped dept codes, as it is a system issue. Process issues need to be addressed. Structure Phase Milestones Status Date Global Design Review Complete 5/25/18 Bus. Proc. Flow Diagram In progress DG Local Configuration UAT Test Materials Training Course Materials College – Data Mapping for Supplemental Systems N/A College – Configuration Sign-off College – UAT Test Definition Sign-off N/A Remediation Status Campus Solutions Open Tab - 13/45 Closed Tab – 2/13 Financial Management Open Tab - 14/39 Closed Tab – 1/35 Human Capital Management Open Tab – 9/25 Closed Tab – 0/07 Faculty Workload Delayed due to AWS migration, date – 9/30/2018 DRS Estimated to be closed 9/30/2018 Absence Management Full-Time EE resolved, Adjuncts in progress – 9/30/2018 Security Audit Controls Incorporated into Security Redesign Student Billing GDR approved and work in progress Budget Planning Solution Requirements need to be created – 12/1/2018 Online Admissions Solution Requirements Complete / Requirements vs ctcLink Continuing Education Solution RFP in development / RFP Publish 10/15/2018
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Deployment group 2 – upgrade project
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Moran Technology Quality Assurance Report
Report Recommendations as of August 2018 G Status/QA# Findings ctcLink Responses Y QA 0140 The new concept for Training Delivery has major benefits for the ongoing education of college administrative staff in ctcLink business process and PeopleSoft functionality. QA would recommend that the revised scope of the training model be widely communicated to the stakeholders at this time given the positive expectations for the resulting outcomes. The training team is working on the new training approach for ctcLink. We are developing a prototype of the new approach and will evaluate once it is complete. We are also looking at the overall content development scope and looking at external vendors to help build out the self-paced training. As we finalize the approach, we will work with the colleges for feedback. QA 142 QA recommends that SBCTC ensure that The Burgundy Group delivers a fully documented Technical Architecture of the ctcLink System as they have implemented it in the Amazon Web Services environment. ctcLink Technical and ERP Support staff require this documentation. This Technical Architecture documentation has been requested at this time. QA will continue to report on this Open item until it has been received, reviewed, and accepted. The ctcLink Technical Project Manager will work with the SBCTC Application Services Director to work with our managed services provider Burgundy to develop the ctcLink production and project fully documented Technical Architecture. OCIO Investment Plan Conditions – September 2018 G Condition * Status Y 6 OCIO approval of the 3 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application Planned 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live
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DG3 Gate 1 Initiation Phase Progress – as of October 1, 2018
DEPLOYMENT GROUP 3 (DG3) Baseline DG3 schedule – Early October 2018 DG3 Pre Kick-Off – Friday, Nov. 2, 2018, 12:30 to 2:30 p.m., Pierce College Fort Steilacoom Begin Bi-Weekly DG3 Meetings – Wednesday, Nov. 7, 2018 DG3 Gate 1 Initiation Phase Progress – as of October 1, 2018 Initiation Phase Deliverables Cascadia Lower Columbia Olympic Peninsula Pierce Resource Plan and Budget C NR College Project Charter Baselined MS Project Schedule IP OCM Plan Communication Plan Local College Training Plan Risk Management Plan Data Cleansing Plan Legacy Business Process Mapping Supplemental Systems Assessment Legend: NR: Not Received, deliverable not posted to cDR | IP: In Progress, draft deliverable posted to cDR | C: Complete, final deliverable posted to cDR
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Budget Status – as of August 31, 2018
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Ctclink Governance Update
ctcLink Steering Committee Global Frameworks Approved Financial Supply Chain Management (FSCM) GDR Human Capital Management (HCM) GDR Campus Solutions (CS GDR Common Process Status Completed Common Process Workshops: 24 Approved common processes: 7 In progress: 14 Additional Discussion and Actions Approved hiring vendor to assist in validating/testing accessible technology solution Guided Pathways CPW out for further discussion
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Upcoming PM/OCM Events
Project & Organizational Change Management (PM/OCM Training) Organizational Change Management training at SBCTC - One-day Session – Oct. 9 or 10, 2018 Project Management training at SBCTC - Two-day session – Oct , 2018 Next Project Manager (PM) Summit Project Management Summit at Pierce College Fort Steilacoom – one-and-a-half days, Nov. 1-2, 2018 Deployment Group 3 Pre Kick-Off Meeting at Pierce College Fort Steilacoom – Friday, Nov. 2, 2018, 12:30 to 2:30 p.m.
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Questions?
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Remediation Open – Finance
# Item # Description Status Planned Date Adjusted Date 1 19057 Ability for each organizational unit to develop and modify a budget at any level of the organizational structure and at any level of the program structure, throughout the budget development process. Open DG3 2/1/2020 Needs RFP 2 19297 Distribute and report labor costs based on user-defined criteria, with full integration and reconciliation of data between GL, Payroll, and Student. 8/1/2018 10/24/2019 Training Materials 3 19299 Provide a journal entry toolset, including but not limited to a standardize spreadsheet template, to facilitate streamlined journal entry and upload. 4 19304 Standardize sub-objects and mapping to a system-wide structure for each unique GL created at the college-level. 1/1/2018 7/1/2019 New COA 5 19323 Supports GL account verification across applications. 2/1/2018 TBD FY Deliverable 6 19342 Support vendor payment advance process based on user-defined criteria (e.g., each college is authorized to draw an advance against the State Treasurer, with the amount equal to 17% of preceding biennium's monthly allocation). 12/1/2017 Need SB Process 7 19382 Integrate seamlessly with receivables processes to collect funds from vendors and recover overpayments.
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Remediation Open – Finance, cont’d
# Item # Description Status Planned Date Adjusted Date 8 19454 Create and maintain as many payment forms and templates, including remittance detail, as required to meet institutional needs and local needs of individual colleges. Open 8/1/2018 10/24/2019 Training Materials 9 19633 Enable reconciliation process based on user-defined business rules (e.g., able to identify transaction source). 1/1/2018 TBD FY Deliverables 10 19747 Calculate and report indirect costs based on user-defined criteria. 2/1/2019 ERP Support 11 19968 Track grants separately from G/L Chart of Accounts and reconcile the two. 12 20212 Comparison of Actual to Budget (Revenues/Receipts and Expenditures) 12/29/2017 2/1/2020 Need RFP 13 N/A - 39 Must configure system to utilize correspondence to vendors for all PO’s. 1/1/2019 14 N/A - 41 College needs a budget development system that allows for adequate budget building process. DG3 15 19713 Dispose of financial and non-financial assets. Closed DG2
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Remediation Open – Human Resources
# Item # Description Status Planned Date Adjusted Date 1 20596 Faculty Workload to generate and modify documents and pay for adjunct faculty based on user-defined criteria (4 Phases to resolve / 2 Phases remaining) Open 3/1/2018 Package /30/2018 Package /20/2018 2 29976 Develop and Re-run the ESD report 12/1/2017 TBD TCC to Test 3 37532/ 55698 Bio-Demo data values not aligned with CS and HCM Closed ERP in Progress 4 20753 Establish contract pay based on user-defined criteria. 1/1/2019 10/24/2019 Needs CPW 5 20573 Need ability to report on department budgets Needs Budget Tool 6 N/A - 27 Step Movement / Needs CEMLI 7 N/A - 29 Spokane would like to participate in UAT process for upcoming DGs implementing the Recruitment module. DG2 8 N/A - 31 Migrate ctcLink framework to Wave 1 framework (related to Absence Management) 9 N/A - 32 Create “day” definition / Absence Management and Time & Labor issue 10 N/A - 34 Provide list of employees missing area codes / Legacy Data Issue 9/14/2018
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Remediation Open – Campus Solutions
# Item # Description Status Planned Date Adjusted Date 1 20797 Support continuing education registration process where student can browse courses without logging on Open DG3 2/1/2020 Needs RFP 2 20901 Provide the ability for continuing education students to enroll directly in classes (i.e., application is not required). 3 21359 Allow payment online for continuing education based on user name and password. 4 21505 Perform third-party billing based on user-defined criteria (e.g., by student, consolidated) . 5/1/2018 10/24/2019 GDR Approved 5 20814 6 21293 Support streamlined admissions processing and user interface. (Online Admissions Application) 7 N/A - 13 Effective Dating: FA Term, FA Budget and other areas have defective Effective Dating 12/1/2017 TBD 8 N/A - 15 Reconciliation queries haven’t worked correctly or accurately since Go Live. 3/1/2018 FY Deliverable 9 N/A - 22 Error/exception report identifying discrepancies between financial aid system and the general ledger (2nd Journal Set)
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Remediation Open – Campus Solutions, cont’d
# Item # Description Status Planned Date Adjusted Date 10 N/A – 12 SAP Setup Effective Dating doesn’t work (Oracle Bug ID ) Open 6/1/2018 TBD 11 N/A – 17 Converted student account balances must be completely audited / corrected to reflect the ending balances from Legacy. FY Deliverable 12 N/A – 18 Reports to reconcile student financial transactions for a given day to the general ledger by item type, chartstring and fund. 5/1/2018 13 N/A – 19 Need accurate reports in the CS pillar for Student Financials to summarize data such as insurance, fees, waivers, etc. 9/30/2018 14 21451 Maintain academic standing for financial aid eligibility, based on multiple, user-defined criteria Closed N/A 15 21338 Track satisfactory academic progress (SAP).
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