1. Lufthansa Industry Solutions Vendor Presentation
ZED/MIBA AGM, Dubrovnik, 04/18/2018

2. myIDTravel, myDutyTrip and digitalization
The buzz
Generated with jasondavies.com
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

3. myIDTravel, myDutyTrip and digitalization
Where does digitalization come from?
50 years ago, NASA build a computer “AGC”
64 kbyte
0.043 MHz
32 kg
Guided Apollo 11 to the moon
Source: Wikipedia, File:Agc view.jpg
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

4. myIDTravel, myDutyTrip and digitalization
Where does digitalization come from?
Cell phone 2015 ~ 120,000,000 x AGC
Cell phone 2018 ~ 600,000,000 x AGC
Cell phone 2021 ~ 4,000,000,000 x AGC
Generated with mapchart.net
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

5. myIDTravel, myDutyTrip and digitalization
Where does digitalization come from?
The amount of available data storage and computing power increases at an increadible speed!
Today we can translate almost everything into data, analyze it and draw conclusions.
How can we use this to everyones benefit?
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

6. LHIND digitalization project example
Escalator predictive maintenance
24/7 operation, high availability
Malfunction may impact safety (evacuation, passenger flow)
High costs (54,000 € per step)
Source: Wikipedia, File:Shanghai Museum escalators.JPG
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

7. LHIND digitalization project example
Escalator Condition Based Monitoring
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

8. LHIND digitalization project example
Escalator Condition Based Monitoring
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

9. LHIND digitalization project example
Escalator Condition Based Monitoring
We are listening to the escalators!
6 microphones per escalator
300 GB audio files per 1 hour
Revisionsschacht
Audio file
Create clusters
Match with escalator behavior
Derive constraints
Propagate constraints
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

10. myIDTravel and digitalization
History
2007: Establishing e-ticket process for ID travel
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

11. myIDTravel and digitalization
History
2007: Establishing e-ticket process for ID travel
2008–2018: Massive volume increase: From 5,000 coupons per year to 7 mio coupons per day
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

12. myIDTravel and digitalization
History
2007: Establishing e-ticket process for ID travel
2008–2018: Massive volume increase: From 5,000 coupons per year to 7 mio coupons per day
2017: Prototype “Voice controlled booking”
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

13. myIDTravel and digitalization
History
2007: Establishing e-ticket process for ID travel
2008–2018: Massive volume increase: From 5,000 coupons per year to 7 mio coupons per day
2017: Prototype “Voice controlled booking”
2018: Introduction of duty trip handling and hotel booking
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

14. myIDTravel, myDutyTrip and digitalization
Outlook into the future
myIDTravel will look for availabilities based on your preferences:
“You like to go on weekend beach trips. In 3 weeks, there is a lot of availability to MIA …”
“… and the weather forecast looks fine …”
“… and here are some hotels that fit your taste.”
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

15. myIDTravel, myDutyTrip and digitalization
Outlook into the future
You visit your secondary hubs office every two months
Tuesday, first flight in, last flight out.
Same hotel, same procedure …
myDutyTrip could recognize this pattern and setup a template that would book flight and hotel when triggered and prefill your expense statement (same taxi, …)
And remind you if you have not triggered it 2 weeks in advance (“Did you forget or are you not going this time?”)
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

16. myIDTravel, myDutyTrip and digitalization
Outlook into the future
You are in a business meeting abroad.
What you do not know: Airport security and public transport are on strike causing long waiting lines, and traffic jams.
myDutyTrip could access this public information and automatically order your taxi half an hour earlier.
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

17. myIDTravel and myDutyTrip
2 seamlessly integrated ID travel products
Interline ID
Leisure ID tickets
Duty ID tickets
Trip concept
With “myDutyTrip”
myDutyTrip
Online ID
Employee benefits
Employee profile management
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

18. Questions?
LHIND Vendor Presentation, Dubrovnik, 04/18/2018

19. Thank you for your attention