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WEB SUPPORT BEST PRACTICE

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Presentation on theme: "WEB SUPPORT BEST PRACTICE"— Presentation transcript:

1 WEB SUPPORT BEST PRACTICE
January 17, 2011 Gerry McGovern Gord Hopkins

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7 Places Large Metro Area Populated Area Cities Capital Cities Of Canada

8 Useless Links Tools Content Stuff Infinity & Beyond FAQS Slow Links

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10 Mary Meeker, 2010

11 Mary Meeker, 2010

12 Not on home page. Not on “I need to…”. Trying Other tasks ‘I need to’.

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15 People on the web are IMPATIENT and LAZY

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59 Manage around task / product, not back-end system or application


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