1. Supply Chain, Job Demands, and Top Ranked Programs Arizona Marketing Education Association Winter Conference January 25-27, 2018 Sedona, Arizona Cheryl Dalsin

2. Meeting Agenda: Today’s Objective:
Introduce you to Supply Chain Career Pathways
Share activities that can be used in your classroom.
Program Presentation:
What is Supply Chain Management
Job/Talent Demands
2018 Top Ranked SCM Program’s
Supply Chain STEM Program
High School Cell phone game video/demo
Paper Airplane Demo (time permitting)
Questions

3. What is Supply Chain Management?

4. The Supply Chain Talent Shortage
US Bureau Labor & Statistics: logistics jobs to grow ~26% between
Demand for SC professionals exceeds supply by 6:1 – 9:1
Top gap factors: changing skill requirements*, aging workforce, lack of talent pipeline development
*leadership, strategic thinking, innovation, high level analytic and technological capabilities
DHL warns supply chain sector over looming talent gap crisis”, 7/26/2017
Employment experts predict a "perfect storm" of unfilled employment needs within the global electronics supply chain
Although high wages (SCM’s earn ~$79,000 annually) and strong job satisfaction levels within the field, awareness and interest remains low.
A variety of soft and hard skills are needed within the industry
Modern supply chain work force talent gap requires both hard, soft skills, 3/27/2017

5. Contributing Factors
Supply chain managers are looking to science, technology, engineering, and math (STEM) graduates to fill new supply chain roles—but it’s a tough sell. “Most supply chain leaders would love to hire engineering grads from top schools, but a job in the supply chain at a manufacturer is pretty low on their list,” Benjamin Dollar (Deloitte Consulting) says. “There’s not enough sex appeal.”
Supply Chain Talent Crisis Looms, CIO Journal, 6/25/2015
A recent article by Amy Clark postulated four reasons for the supply chain talent shortage:
The Industry Is Expanding Faster than Workers Are Becoming Qualified
The Qualifications Needed for Supply Chain Careers Are Expanding
There’s an Education Shortage and Companies Have Trouble Gauging a Good Supply Chain Mind
Supply Chain Has an Image Problem – ”students stumble into supply from engineering or business”
Four Reasons for the Supply Chain Talent Shortage, Part 1, sdcexec.com, 2/1/2016

7. Top Ranked Undergraduate SCM Programs
US News & World Report 2018
Michigan State University
MIT
University of Tennessee
Arizona State University
Penn State
Ohio State
Univ. of Michigan
Carnegie Mellon
Univ. of Texas Austin
Purdue
Univ. of Pennsylvania
Univ. of Maryland
Top Ranked Nationwide SCM Program in our own backyard!!

8. University Perspectives (2016): ASU and MSU
Most college freshman don’t know what supply chain management is
As recently as three years ago, ASU had less than 25 freshman choose SCM even though ASU graduates over 300 SCM majors per year
MSU graduates over 400 SCM majors per year, but, similar to ASU, students often don’t find SCM until they are already on campus
Most ASU and MSU students have at least 2 internships
Firms are offering internships to freshman to gain “first mover” advantage
Most ASU graduating students have 2-4 job offers six months before they graduate
The average starting salary for MSU undergraduates is over $60,000
MBA students are often “career switchers” seeking supply chain degrees after working in STEM related careers (e.g., engineering)
Conclusion: We need to make kids aware of and excited for Supply Chain Management (SCM)!

9. Supply Chain STEM

10. APICS Supply Chain STEM’s Story
Starts with 1 Volunteer…….
CSCMP Teaching Innovations Award (‘13)
SCM World Power of Profession Talent Finalist (Jan’15)
SC Industry Recognitions
Supply Chain Brain (’15)
Supply Chain Navigator (‘15)
Supply Chain Mgmt Review (‘16)
Supply Chain Matters Blog (‘ 16)
Spend Matters part 1 & part 2 (‘17)
TIME Magazine (‘15)
Intel Shark Tank Winner: Create Non-Profit (‘15)
APICS: Bringing Supply Chain STEM to Market (‘16)
ASAE Power of A Gold Award Winner (‘17)
Started in 2011 with a mom doing a science activity for her daughter’s class (daughter is blue hood on the right)
Intended to be a 1 time only thing…………..but the kids were so excited and eager to learn
Connected STEM (science, technology, engineering, math) and Supply Chain (source, make, deliver, reuse/recycle) to start a Phoenix based K-5th outreach program
Blessed/Funded by Intel Supply Chain Group
SC Advisory Committee: Michigan State: Professor Judy Whipple; MIT- CTL: Deputy Director Jim Rice; Arizona State: Dr. John Fowler, Professor James Kellso
2012: Grew to K-8th program via Intel volunteerism
Expanded in AZ, OR, NM, CA
2013: Program received first recognition - CSCMP Teaching Innovation Award; more recognitions followed
Outreach expanded to include high school (cell phone game) and grew globally into Malaysia, China, Vietnam, Ireland.
2014: Demand for program exceeded Intel volunteer capacity
2015: Won Intel Shark Tank – and secured initial seed funding to create stand alone non-profit; one month
later invited to present at APICS 2015 in Las Vegas
2016: Formed Supply Chain under APICS SCC – to expedite time to market and reach students sooner; Intel continues today as corporate sponsor.
Program Goal to reach 100k students by 2020

11. Our K-12 Outreach is Hands on Fun!
Elementary School
Middle School
High School
Experiential Learning…..………….Using Everyday Common Themes
Supply Chain STEM Program
Hands-On Activities based on every common themes that students can easily relate to: lemonade, paper airplanes, cell phones, pizza
Students learn/experience supply chain and STEM come to life
Program content is continually being developed

12. STEM and Supply Chain Work together….
Sock Puppets
Supply
Chain
Source
Make
Deliver
Reuse/Recycle
STEM
Science
Technology
Engineering
Math +
……..to make things happen!
Through the program students see how STEM and Supply Chain:
Are part of their everyday lives
Work together for success
Make the world a better place
This drawing example is a kindergarten student’s understanding of a sock puppet supply chain
Source materials including socks, eyes, smiles, hair
Make: the factory building
Deliver: this sock puppet rides in airplanes
Recycle/Reuse: recycling center / resale shop
Kindergarten Perspective

13. Proven By Pilot Metrics (K-8th)
Outstanding!
Say teachers
96%
students learned about SC
~700 Students
Love It!
Say volunteers
>90% Student
Engagement
Awesome!
Say students
Nearly 600 K-8th students from 2 AZ schools participated in the pilot – results exceeded expectations
96% of students learned something new about supply chain
Student’s scored activities as Awesome (one student wrote in “this activity was MOST EPICALLY AWESOME!!!”)
Teachers rated program outstanding – teaching STEM with high level of student engagement
Volunteers – Love IT.
Teachers directly participated in the creation and improvement of activities – thus enabling the great pilot results.

14. 5th Grade
5th grader team drew their version of lemonade supply chain, complete with fish in the ground water, Costco, and smiling faces.
Its amazing to see what the students take away……………….and rewarding for our volunteers to see what they have inspired.

15. Fun for Supply Chain Professionals Too!
“Went awesome!
The kids learned a lot and the activity was very applicable and interesting.”
“The program was very easy to follow”
“The Cell Phone Game was a fun and interesting way to introduce the supply chain process to high school students”
“The kids love it, teachers LOVE it, and I LOVE it. It’s a Win-Win!
These activities aren’t just for kids – supply chain professionals/adults enjoy them too.
Here are a couple of pictures from APICS 2017 in San Antonio – with supply chain professionals playing the paper airplane game, and the cell phone game.
Quotes listed are from teachers and volunteers who have led / experienced the program.
Fun, easy, impactful………………it’s a win-win!
Cell Phone and Paper Airplane Games at APICS 2017

16. High School Cell Phone Game

17. Website

18. We Need Your Help! www.apics.org/stem 100k youth by 2020
The website is a 1-stop shop for outreach & continues to grow.
Comprehensive activities:
Activity Power point
Set up and play videos
Printables
Flyer
School engagement letter (unique for elementary, middle, high school)
Supply Chain Career Path Information
Volunteer Hero Nomination
Program History

19. Paper Airplane Activity Contents: Web View
Downloadable at under “STEM ACTIVITIES”
Comprehensive activities - under the STEM ACTIVITIES tab - include all the items you see here
Our PDM will utilize the paper airplane activity – and when you visit the website, this is what you will see.
Everything is downloadable for free – just sign up and you’ll be sent the link to download.

20. Record Impact With Survey
Impact Survey
Progress to Goal
# students reached (incremental dial)
Recording your impact
The impact survey is located under program quicklinks; it is the only way your impact will be recorded, and counted towards the 100k goal
Survey is short and simple
Most important is the number of students reached
Comments are appreciated
Note: progress to goal will not update real time; it is incremental and will update only when the next major milestone is reached.
Our next milestone is 20k; currently we are around 17,500.
The survey can be filled out anytime – but its best to do it right after the activity, when it is still fresh in your mind.

21. Questions?

22. Backup Demo:
Paper Airplane Activity

23. Team Setup
The class should divide into teams of about 5-7 students/team.
Each team should be seated at their own table – and separated from the other teams.
Ensure there is sufficient room to flight test – launching the airplanes towards a wall (away from students, and not towards other teams).
Each team member starts as a design engineer.
The STEM focus on this activity is math intensive, and show the relevance of math in the cell phone industry

24. Game Instructions Engineering Design Criteria
Each team member will design their own prototype plane that meets the design criteria (white paper).
Each team will pick one winning prototype design.
The winning design for each team will go into high volume manufacturing (HVM).
Each team will make one golden image of their winning design (white paper).
Engineering Design Criteria
Plane must have at least 5 folds.
Plane must be able to fly at least 5 feet.
Winning Design Picked & Golden Image Made in 5 Minutes

25. Ex: Basic Plane Model – but be creative
Work 1
Fold up in half long way.
Work 2
Fold first corner down on each side.
Work 3
Second fold of wing in each side.
Work 4
Third fold of each wing on each side.
Place in finished goods inventory.

26. Teams picks their winning design.
5 minutes to test, discuss and select winner

27. Game Day! Today’s focus areas: Assembly Line Manufacturing Metrics
Team Set Up
Get back into your original teams
Each team member will have 3 minutes to create a replica of the design win from Day 1
The “Best” replica will be reserved as the “Golden Image” for quality validation

28. Group and Materials Group: 4-6 Manufacturing Engineers
1 Quality Engineer
Materials:
Paper Sheets for making planes (8 ½ x 11)
Unique color paper/team recommended
Pencils
Scoring sheets
Timer

29. Round 1: How many Planes should we make?
In looking at our historical data, we see that our customers have been wanting us to build more and more planes each month. Management has decided that demand is probably going to increase substantially in the month of October. We want to be sure we can meet this increased demand while making money. Each plane sells for $20.00! To be safe, we will make as many as we can.
Month
Demand
May
7 planes
June
9 planes
July
12 planes
August
15 planes
September
20 planes
October ?

30. Push Method-Round 1 Goal: make as MANY airplanes as you can.
5 minutes!
Goal: make as MANY airplanes as you can.
Manufacturing Engineering Team – all members must have unique roles and must repeat their step for each plane.
As soon as you finish your step pass it to the next person as quickly as possible; if they are working on another one that’s okay, set it on their workstation and keep going with your step!
When the plane is complete the last production engineer will give it to the quality engineer.
Quality Engineer
Will visually inspects each plane against the Golden Image: pass/fail
When the Clock has Stopped:
Quality Engineer will test passing planes and calculate team metrics.
Each plane sells for $20.00 and the WIP cost is $5.00/plane
Winning Team: The most quality planes at the end of the round
Have fun!

31. Time to do a flight test! Move to your team’s test area
Test only the planes that pass visual inspection
Keep track of the # of planes that pass the 5 ft. flight test. These are “good” planes.
Complete your team’s metric sheet

32. Round 1: Metrics Metric Metric Definition Round #1 Round #2 # Good
# Planes built correctly (Flyable and pass visible inspection)
% Good
# good planes / total planes built
Average Lead Time
time it took to build good planes / total good planes built
WIP
# unfinished planes
Productivity
# good planes / # Engineers / minutes
WIP cost
# of unfinished planes x $5 (WIP cost/plane)
Profit
(# Flyable planes x Sales price) –WIP cost

33. What did we observe in Round #1?
Were there any problems?
Did any planes build up at a certain location? (bottleneck)
Were there any quality issues?
How would you make the next round better?

34. Questions?

35. What is LEAN? Steps to drive process efficiency by eliminating waste
Defects
Overproduction
Waiting
Unused Talent
Transporting
Excess Inventory
Excess Motion
Extra Processing

36. Lean Method-Round 2
For this round, your goal is to maximize profit without sacrificing the quality of the planes. Excess WIP is a problem – we don’t want any.
Engineering Team – take two minutes to reconfigure your teams to support your “LEAN” process.
There will now be a staging area to prevent overproduction.
Each person on each team will get a post-it.
You will only be allowed to produce your part of the plane when your post-it note is not covered by WIP.
Quality Engineer will enforce these rules.
Once time is up…
Quality Engineer will inspect your planes and calculate your metrics.
Sales price for each plane is $20.00
WIP cost per unit is $5.00.
5 minutes!

37. Time to do a flight test! Go back to your test area
“Good Planes” = those that can fly > 5 feet.

38. Round 2: Metrics Metric Metric Definition Round #1 Round #2 # Good
# Planes built correctly (Flyable and pass visible inspection)
% Good
# good planes / total planes built
Average Lead Time
time it took to build good planes / total good planes built
WIP
# unfinished planes
Productivity
# good planes / # Engineers / minutes
WIP cost
# of unfinished planes x $5 (WIP cost/plane)
Profit
(# Flyable planes x Sales price) –WIP cost

39. Round 2: Follow-up
Which production method would you choose for your company? Why?
Which team made the most profit?
How did the changes we made with resource-leveling and WIP change our metrics results?
How did our quality improve?
Did you see any areas where STEM was involved?

40. Activity Summary We learned about Supply Chain using Paper Airplanes!
Source
Make
Deliver
Reuse/Recycle
We learned about Science, Technology, Engineering & Math too!
Science: Optimize your paper airplane flight distance
Technology: Mass Production of Automobiles
Engineering: Improving the production of paper airplanes (LEAN)
Math: Calculating Metrics
What else did you learn today that was new?
Did you have FUN?

41. Please…
RECYCLE ALL PAPER PLANES AFTER ROUNDS ARE FINISHED (can bring to younger students, or recycle)