1. Leadership https://www.youtube.com/watch?v=eCzib4Na55Y
Reference: acas 2009:H20

2. Learning Outcomes Is leadership the answer?
What is meant by the term compassionate leadership?
How can compassion make a difference?
Is it too late for compassion, is it more about funding, staffing levels and financial reward?

3. Ground Rules Respect Confidentiality Time keeping
Flexibility and creativity

4. Leadership
“Leadership may be considered as the process (act) of influencing the activities of an organised group in its efforts towards goal setting and goal achievement” (Stogdill, 1950 cited in Hartley and Benington 2010:14)

5. Rebel or Troublemaker Peter Rabbit- what motivated him to lead action
Paddington, was his motivate and method different;

6. Todays Leaders
“As rebels, we continuously seek innovative new ways of delivering care.
We are committed to the patient-centred mission and values of our organisation.
We are driven by our passion for better care for patients.
We are optimistic about the future, the potential for change and see many possibilities for doing things in different ways.
We generate energy for change which attracts others to unite with us for a common cause” Helen Bevan adapted from Lois Kelly. NHS Improving Quality.
Reference: acas 2009:H20

7. Leadership Quiz Working in pairs discuss the answers to the questions.
Reference: acas 2009:H20

8. Leadership- the buzz word of today
Factors know to succeed include:
Whole-system redesign
Radical rethinking of organisational roles
Empowering teams to innovate
Persistently nurturing continuous improvement (West et al 2017:2)
Reference: acas 2009:H20

9. Warwick Six C Leadership Framework
Concepts
Underpinning values
Consequences
Seeing the difference
Characteristics
Clinical/non direct/indirect
Leadership
Context
National, organisational, local
Capabilities
Leadership skills
Challenges
Culture- profession hierarchy
Reference: acas 2009:H20

10. Compassionate Leadership
Attending- pay attention, withhold judgement, clarify, summarise, reflect and share – listen with fascination
Understanding- make sense and understand the challenges- engaging and supportive, encouraging innovation as feel safe to try
Empathising – experience some measure of the frustrations, anxieties and pain of others. Motivate individual to innovate
Helping - thoughtful intelligent action to help – engaging staff not telling them what to do (West et al 2017:2)
Reference: acas 2009:H20

11. Compassionate leadership is achieved by:
Founding principles of organisation
Acquired values of those joining the organisation (values, norms, behaviours) – Induction programme
Behaviour of its leaders – what leaders focus on, talk about, pay attention to. Reward and seek to influence. (Schneider et al 2017:4)
Reference: acas 2009:H20

12. Teamwork
“Groups that work in a positive emotional environment coupled with diverse but overlapping knowledge domains and skills are particularly creative” (Cited in West 2017: 13)
Reference: acas 2009:H20

13. Caring
“Caring for others, helping them grow and develop and giving them the freedom to explore and experiment within safe boundaries is characteristic of compassionate leadership” (West 2017: 17)
Reference: acas 2009:H20

14. Innovation
“the introduction and application of processes, products, treatments or procedures, new to the team, department, ward, pathway, organisation or system and intended to benefit patients, staff, the organisation or the wider society” (West 2017: 5)
Reference: acas 2009:H20

15. Compassionate leadership to stimulate innovation in health care
Inspiring vision and strategy
Self compassion and compassionate leadership
Positive safe and inclusive culture
Enthusiastic team and cross boundary working
Support and autonomy
Reference: acas 2009:H20

16. Leadership Quiz
Working in pairs reflect on your answers and change them if necessary.
Reference: acas 2009:H20

17. RCN Leadership courses
Political Leadership Programme (Level 8 or equivalent)
Clinical Leadership Programme (Level 6 & 7 or equivalent)
NEW Developing Leadership Programme (Level 5 or equivalent)
NEW Introduction to Leadership Programme (level 2- 4 or equivalent)
Systems leadership
Integrated care’ approaches as the best hope for a sustainable NHS in the future (Goodwin
et al 2013).
Leading across complex interdependent systems of care is a new and
different role that needs to be undertaken alongside the already difficult task of
leading successful institutions.
Organisational leaders
Leaders first- managers second.
Inclusive leaders
A model which flattens traditional hierarchical structures and encourages natural leader to emerge who have the:
Technical know how
Improvement know how
Personal effectiveness
Goodwin N, Smith J, Davies A, Parry C, Rosen R, Dixon A, Dixon J, Ham C (2013). Integrated care
for patients and populations: improving outcomes by working together. A report to the Department of
Health and the NHS Future Forum. London: The King’s Fund. Available at:
publications/integrated-care-patients-and-populations-improving-outcomes-working-together (accessed
on 4 September 2014).
Reference: acas 2009:H20

18. Reflections
Give an example of how today has inspired you to seek out a leadership opportunity?
What is the most significant thing you have learnt today?
Do you have feedback/suggestions for the facilitators? Did you find the analogy helpful or irritating?