1. PORTUGUESE PRESIDENCY OF THE COUNCIL OF THE EU
1 July – 31 December 2007

2. Meetings during the Portuguese Presidency
16 – 17 July
Innovative Public Services Group
Lisbon
15 – 16 November
6 September
CAF Working Group
Brussels

3. Meetings during the Portuguese Presidency
17-18 September
Human Resources Working Group
Lisbon
19-20 November
Brussels
19 October
E-Government Working Group
4 December

4. Meetings during the Portuguese Presidency
6-7 December
Directors of Schools and Institutes for Public Administration
Oeiras
30 July
Troika Secretariat
Lisbon
29 October

5. Meetings during the Portuguese Presidency
26 October
DG Troika
Cascais
9 December
Lisbon
11-12 December
DG Meeting

6. Events during the Portuguese Presidency
September
4th eGovernment Conference
Lisbon
11 – 12 October
3rd European CAF Event

7. EUPAN WORKING PROGRAMME PORTUGUESE PRESIDENCY
DURING THE
PORTUGUESE PRESIDENCY

8.  Performance assessment  Competences management
HRWG - MAIN ISSUES
 Performance assessment
«The impact of individual assessment on organizational performance»
 Competences management
«HR management based on competences – general trends in European Public Administrations»
 Mid Term Programme
Finalising the new MTP

9. PERFORMANCE ASSESSMENT
Topics
Essential features of national assessment systems;
Appraisal managers;
Leadership challenges;
Linkage of individual and organisational goals/objectives and effects of assessment systems.
Methodology
Study
Questionnaire
National cases

10. COMPETENCES MANAGEMENT
Topics
The meaning of «competence management» in the Public Administration context
The linkage between HR aging and the enhancement of competence management – developing new organizational strategies
Methodology
Study
Questionnaire
National cases

11. SOCIAL DIALOGUE - MAIN ISSUES
Preparation of the test-period for informal social dialogue:
 Work programme
 Rules of procedure
 Setting up of indicators for the evaluation

12. IPSG - MAIN ISSUES  Report of 4QC Impact Evaluation
Evaluation impact of the Conference on participant organisations, as a driver of change in the Public Administration sector.
Customer satisfaction measurement
Guidelines on how to use the various sources of insight by illustrating good practices from Member States.
EUPAN Citizen Charter Guideline
Practitioner's guide on the practical aspects of citizen’s charters, to be presented at the 5QC.
CAF
3rd CAF Users Event;
CAF promotion: European CAF video.

13. IPSG - MAIN ISSUES  Presentation of Good Practice Cases
Cases presentation related to simplification and quality of service delivery (better and speedier services for citizens).
 5QC (Paris, 2008)
Follow-up the preparation of the QC (France);
 6QC (2010)
First approach to the Conference (host Member State – on a volunteer basis).
 Mid-Term Programme
Preparation and finalising the new MTP

14. E- Government - MAIN ISSUES
 Mid Term Programme : preparation and closure
 Which future for eGovernment group?

15. The Public Administration Reform
DISPA - MAIN ISSUE
The Public Administration Reform
and the
Training of Managers

16. 4th e-Government Conference Reaping the Benefits of eGovernment
For more information:

17. 3rd European CAF Users Event “CAF inspiring change”
Objectives of the event:
Stimulating the use of CAF in Europe;
Reinforcing the European network of CAF users;
Stimulating the exchange of experiences between users of different quality models in Europe.
Target groups: CAF users and potential users.

18. “CAF inspiring change”
3rd European CAF Users Event
“CAF inspiring change”
Work Programe:
5 Plenary sessions:
People
Innovate and Change Processes
Towards the Vision – Committed Leadership
National and Regional Strategies to disseminate CAF& recent breakthroughs of CAF in Europe
Presentation of the CAF video

19. 3rd European CAF Users Event “CAF inspiring change”
Work Programme:
9 Parallel Sessions cases
3 Specific Parallel Sessions:
 CAF Clinic – Questions  CAF eTool and Users database  Communication strategy for CAF

20. LOOKING FORWARD TO SEEING
YOU ALL IN LISBON !!