1. How the Maltings PPG Works!

2. Overriding Principles
Compliance versus
Performance
Peer-to-Peer
Control vs
Facilitation

3. 1. Where in the Model? 2. What versus How?

4. Engagement Wellbeing Experience Sustainability Patients Practice Modus
Operandi
Content &
Distribution
Value-Add
Shared Goals

5. Modus Operandi * All Patients – Members of the PPG * Steering Group
* Strong Networking and Support
* F2F Every 2 months
* Sociocratic Approach
* Chatham House Rules

6. Content & Distribution
* PPG writes the Newsletter * Doc agreed with PM
* Consistent Design * Web Site + Hard Copy
* Mobile Message * Patient Opt-out

7. Raison d’etre The Henry Kissinger Quote The Critical Friend Issue
Communications
Support
The Critical Friend Issue
Facilitator of Change
Early Warning
Shared Destiny

8. The 7 Key Issues Value-Add – The Raison d’etre?
Governance – Where Does It Fit?
Engagement – Best Approach?
Collaboration – The Wirearchy
Quick Wins – Social Prescribing?
Funding & Sustainability
KPIs & Maturity Model