1. SUCCESSFUL MODELS IN HEALTHCARE
DR.R.V.KARANJEKAR
EXCEUTIVE DIRECTOR GLOBAL HOSPITAL &
CEO GLOBAL HOSPITAL MUMBAI
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2. GLOBAL HOSPITAL MUMBAI
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3. WHY SUCCESSFUL? VISION SPECIALITY MIX CONSULTANTS ENGAGEMENT LOCATION
INFRASRTUCTURE
STAFF AND ENVIRONMENT
STRATEGIC POLICIES & DEEP POCKETS
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4. VISION WHAT IS YOUR VISION ? FININANCIAL SUCCESS SOCIAL PRSETGE
CORPORATE SOCIAL RESPOSIBILITY
QUALITY ACADEMICS RESEARCH
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5. SPECIALITY MIX WHAT SPECIALITIES ? WHY ONLY THOSE ?
WHAT SHOULD BE THE MIX ?
WHETHER YOU HAVE SKILLED PERSONEL ?
ARE PROVIDING INFRA FOR THAT?
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6. CONSULTANT’S ENGAGEMENT
FULLTIME CONSULTANTS SALARIED/INCENTIVE BASED
VISITING CONSULTANTS FEE FOR SERVICES
FREE SERVICES OF CONSULTANTS
ISSUES
FINANCIAL GROWTH
ENVIRONMENT AND INFRASTRUCTURE
PROFESSION AL SATISFACTION
LOYALTY
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7. LOCATION NEED TO STRICK THE BALANCE IN THE THICK OF POPULATION
AWAY FROM IT WITH BEST INFRASTRUCTURE
ACCESSIBLE
GROWTH POTENTIAL
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8. INFRASTRUCTURE BEST FOR TODAY BETTER THAN NEIGHBOUR?
SCOPE FOR FUTURE GROWTH
SHOULD ATTARACT TALANT
REASONABLE IN PRICING
IT & HIS
NEW FINANCIAL MODELS?????
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9. STAFF AND ENVIRONMENT REQUIRED SKILL SET
CARRIER SCOPE ASPIRATIONS TO BE FULFILLED
COMFORT & GROWTH
PROFESSIONAL SATISFACTION & PRIDE
SERVICE QUALITY
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10. STATEGIC POLICIES & DEEP POCKETS
SYSTEMS AND PROCESS
REALISTIC SWOT ANALYSIS
SHORT TERM AND LONG TERM GOALS & TACTICS
WITHSTAND THE UNCERTAINTIES
COLLABORATIVE APPROCHES
PLAN B == ALTERNATIVE PLAN
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11. Cost of Poor Quality Hidden 65-75% of Total Cost Excessive Overtime
Waste
Customer Returns
Rejects
Inspection Costs
Hidden 65-75% of Total Cost
Testing Costs
Rework
Excessive Overtime
Late Paperwork
Customer Allowances
Pricing or Billing Errors
Premium Freight Costs
Excessive Field Services Expenses
Incorrectly Completed Sales Order
Excessive Employee Turnover
Lack of Follow-up on Current Programs
Planning Delays
Excess Inventory
Notes:
Expediting Costs
Unused Capacity
Development Cost of Failed Product
Complaint Handling
Time with Dissatisfied Customer
Overdue Receivables
Excessive System Costs

12. QUALITY MOST IMPORTANT SINGLE FACTOR FOR PATIENT SATISFACTION
IMAGE BUILDING & REPUTATION MANAGEMENT
BETTER FINANCIAL RESULTS
THIS ONLY CAN SUSTAIN OVER YEARS
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13. ACADEMICS & RESEARCH GROWTH THROUGH INNOVATION
SUCCESS THROUGH ACADEMIC EXCELLENCE
KEEP PACE WITH FAST CHANGING WORLD
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14. Swiss Cheese Model INHERANT POTENTIAL ATTRIBUTE 1 UNFRUITFUL EFFORTS
SUCCESS

15. TAKE HOME MESSAGE THERE IS NO MAGIC FORMULA
NO ONE ATTRIBUTE IS RESPOSIBLE FOR SUCCESS
NO SINGLE MODEL IS SUCCESSFUL
TODAYS SUCESSFUL MODEL MAY NOT BE SO IN FUTURE
CORE VALUES ONLY WILL YOU SUSTAINIBILITY
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16. TEMPTATION OF LOW HANGING FRUITS?
THANK YOU
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