1. Emergency Ambulance Service National Report: July - September 2015
Performance against response time targets
Volumes of emergency ambulance responses
Measures and targets
July - September 2015
Calls answered
quickly
95% of 111 calls answered within 15 seconds
Jul: 93%
Aug: 93%
Sep: 90%
Abandoned call rates
Percent of calls abandoned
Jul: 0.3%
Aug: 0.3%
Sep: 0.4%
Measures
Volume
Calls
111 calls
125,040
Incidents
Calls referred to alternative pathway
3,354
Incidents attended
115,628
- Transports
86,836
- Non-transports*
28,792
St John: response time performance
* These are incidents where the patient was assessed and/or treated but not transported
Total incidents attended for the quarter by type
Wellington Free Ambulance: response time performance