1. Civility, Safety & Interaction Online
2/15/2019
Civility, Safety & Interaction Online
Hungary, January 2019
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

2. Key Findings – Hungary
The nature of online risk types: The types of risks that stood out for Hungary compared to the global averages included: 1) receiving offensive or obscene content, 2) encountering fake news, and 3) being called offensive names
Risks within social circles did not change: Within Hungary, risks stemming from family and friends remained the same as the prior year; Hungary did not match the global trend of social circles becoming riskier
The pain from online risks was significant: Within Hungary, moderate to severe pain was experienced by 46% of consumers, slightly below the global average  
Consequences were up; positive actions were mixed: Hungarians matched the WW trend for consequences from online risks and were more likely to step aside from social media
Millennials and boomers were hit hardest by risks: Millennials and baby boomers in Hungary experienced moderate to severe pain from online risks, more so compared to other age demographics 
There was a surge in teens asking for help. In Hungary, like the global average, teens asked for help with online risks from parents (45% vs. 42%) and other adults (32% vs. 28%)
Small improvement in Microsoft's Digital Civility Index (DCI): Hungary (-1) registered a small gain in DCI and ranks #16 for DCI of the 22 countries surveyed 

3. Nature of online risk types in Hungary
2/15/2019
Nature of online risk types in Hungary
The most common type of unwanted contact involved attempts to collect personal information; repeated attempts at unwanted socialization in Hungary was noticeably higher than the global average
Hungarians were most likely to encounter fake news and internet hoaxes; the former was 10 points higher than the global average, while internet hoaxes was 10 points lower
Various forms of bullying were the most typical behavioral risks experienced in Hungary
Receipt of unwanted sexual imagery or messages was higher than the global average
Q2.01 Please choose which of the following TYPES of Unwanted Contact you have ever experienced. Q2.02 Please choose which of the following TYPES of Hoaxes, scams or, frauds you have ever experienced.
Q2.03 Please choose which of the following TYPES of offensive behavior you have ever experienced. Q2.04. …Please choose which of the following TYPES of Sexual risks you have experienced ever.
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

4. Risks in social circles remained the same in Hungary
2/15/2019
Risks in social circles remained the same in Hungary
Worldwide, while 62% of online risks were sourced from strangers and people respondents knew online only, family and friends accounted for 28% of online risks, up 11 points YOY
Within Hungary, risks from family and friends were unchanged from the prior year; overall, Hungary did not match the global trend of social circles becoming riskier
JR add
*Added in Latest Wave
Risks from family and friends: no change
(+11 points WW)
Q2a. Which types of people have, in the past treated you in an unsafe or uncivil manner online?
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

5. Severe pain from online risks was lower in Hungary
2/15/2019
Severe pain from online risks was lower in Hungary
Worldwide, 55% of consumers reported experiencing moderate or severe pain due to online risks, with 16% saying they felt no pain at all
Within Hungary, moderate to severe pain was experienced by 46% of consumers, below the global average; Hungarians reported below-average levels of severe pain compared to the rest of the world (16% vs. 28%) 
Q5.1: How much emotional, psychological or physical pain did you suffer because of…
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

6. 2/15/2019
Consequences from risks rose in Hungary, but taking positive actions showed mixed results
Worldwide, there was an increase in consequences and a decrease in positive actions; the top five consequences showed 3- and 4-point increases from the previous year; people also were less likely to take positive actions following online risk exposure  (-3 to -5 points)
Hungarians matched the WW trend for consequences stemming from an online risk and were more likely to say they would not participate in social media
Hungarians showed mixed results in positive actions taken following online risk exposure; they were less likely tighten privacy settings on social media, but were more likely to treat other people with dignity and respect
*Worldwide trend based on 20 countries common in latest research and prior year
**Digital Civility Challenge item
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

7. Millennials and baby boomers were hit the hardest
2/15/2019
Millennials and baby boomers were hit the hardest
Online risks had some of the strongest impacts on millennials and baby boomers in terms of risk exposure, consequences and the attendant psychological, physical and emotional pain
Overall exposure to risks as measured by DCI and average number of risks was higher than the global averages
Fewer millennials in Hungary suffered moderate to severe pain from online risks compared to their global peers (58% vs. 60%)
Q2: Which of these has ever happened to you or to a friend/family member ONLINE? Q9: ….Please tell us if any of the following has ever happened to you or to a friend/family member as a consequence of being treated uncivilly? Q5.1: How much emotional, psychological or physical pain did you suffer because of…
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.

8. More teens asked for help with online risks
Worldwide, there was a surge in teenagers asking for help with online risks from both parents (+32 points to 42%) and adults (+19 points to 28%)
In Hungary, even more teens asked for help with online risks from both parents (45% vs. 42%) and other adults (32% vs. 28%)
Asking parents for help jumped 38 points
Asking an adult for help rose 24 points
Q12: Have you ever taken any of the following actions after you were treated in an unsafe or uncivil manner online?

9. 2/15/2019
DCI trend
DCI Rank
Country
Region
2 years ago
prior year
latest research
Global 65 68 66 2
United States
N. America 56 61 51 8
Canada 60 1
United Kingdom
W. Europe 45 50 3
France 58 52 4
Belgium 59 5
Germany 62 57 9
Italy 63 11
Ireland 64 16
Hungary
CEE 73 72 19
Russia 74 75 6
Malaysia
APAC 7
India 10
Singapore 15
Vietnam 71 12
Mexico
Latam 76 69 13
Brazil 70 17
Colombia 77 18
Argentina 20
Chile 22
Peru 78 79 14
Turkey
MEA 21
South Africa
Worldwide, Microsoft’s Digital Civility Index (DCI) fell two points from the previous year, driven by a widespread decline in unwanted contact
Hungary (-1) registered a small gain in DCI and ranks #16 for DCI of the 22 countries surveyed
*Worldwide trend based on 20 countries common in latest research and prior year
Q2: Which of these has ever happened to you or to a friend/family member ONLINE?
© 2014 Microsoft Corporation. All rights reserved. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied.