1. ISO/TS SECOFI International Quality Congress for Micro, Small and Medium Organizations Mexico City June 2000
The objective of this presentation is to convey an overview about the development of the ISO/TS automotive standard and to convey some of the current developments.

2. ISO/TS 16949 AIAG QS-9000 ANFIA AVSQ CCFA/FIEV EAQF VDA VDA 6.1
This slide is meant to convey that the ISO/TS is an international standard with its development anchored to four national automotive standards which have contributed to its formation.
The four groups and the national standards/requirements to which each is affiliated are:
AIAG = Automotive Industry Action Group, USA, QS-9000 Requirements Third Edition and Reference Manuals
ANFIA = Associazione Nazionale Fra Industrie Automobillistiche, Italy, AVSQ ‘94 and support docuemtns
CCFA = Comite des Contructeurs Francais d’Automibiles and FIEV Federation des Industries Aptitude Qualite Fournissieur (EQQF ‘94) and support documents
VDA = Verband der Automobilindustrie, Germany, VDA 6.1 and support documents
Though not a contributing with a standard/requirement, the UK had a part in the development of ISO/TS. The UK was represented by SMMT and IQA
AIAG
QS-9000
ANFIA
AVSQ
CCFA/FIEV
EAQF
VDA
VDA 6.1 1 1 1

3. Harmonizing Automotive Catalogs
Who
Existing Catalogues
New Global Automotive Standard
ANFIA
Fiat Auto
IVECO
AVSQ
Suppliers (16)
+ 85 Suppliers
PSA
Peugeot
Citroën
Renault
EAQF
FIEV
FIEV/
(4)
Suppl .
+ 300 Suppliers
VDA
Adam Opel *)
AUDI
BMW
Daimler Benz
VDA 6.1
Ford Werke *)
This slides depicts the the “path” taken by the international automotive community in moving to an international standard.
The first column illustrates the Who
Second column conveys the existing catalogues
Third column is a picture of the standard prior to its delivery to the four national delivery points and publishing agencies.
ISO/TS grew from the authorization received at the International Organization for Standardization (ISO) meeting in Rio in International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3. The drafting of an international standard is generally the task of a Technical Committee, which leads to a vote for approval (75% of all member bodies).
In the circumstance where there is an urgent market requirement for an international Standard, a technical committee may decide to publish other types of normative documents: ISO/PAS or ISO/TS VW
Suppliers (18)
+ 500 Suppliers
Chrysler
Ford
QS-9000
General Motors *)
Adam Opel AG and Ford Werke AG both
Suppliers (40)
require QS-9000 compliance.
Both companies have participated in the
development of VDA 6 first edition 1991

4. Expected Benefits improved product and process quality,
provide additional confidence for global sourcing,
reassignment of supplier resources to quality improvement,
common quality system approach in the supply chain for supplier/subcontractor development and consistency,
reduction of variation and increased efficiency,
reduction in 2nd party system audits,
reduction in multiple 3rd party registrations,
common language to improve understanding of quality requirements.
These are the expected benefits. Very similar to the expectations for any ISO standard.
Will they come true? Some of the facts are in regarding ISO 9000 and QS-9000 and the facts tend to support many of the benefits.

5. Progression of Quality System Documentation
Defines
INTERNATIONAL STANDARD
international
ISO 9001 / ISO 9002
quality system
requirements
SECTOR REQUIREMENTS
International
automotive
ISO/TS 16949
quality system
requirements
Part and Process Approval
Procedures
Customer-
related
Company-specific requirements
quality system
requirements
Level 1
Customer supporting
Customer supporting
Defines approach and
reference manuals on:
reference manuals on:
Quality
responsibility including
(see bibliography)
(see bibliography)
manual
assurance of customer needs
Advanced Product
Advanced
Level 2
This is a graphic that is probably very familiar to anyone who has reviewed the ISO 9000 standards. Very similar, with the main exceptions being the customer specific requirements along with the customer supporting reference manuals.
Quality Planning and
Quality Planning
Defines
Procedures
Control Plan
who, what, when
Control Plan
Failure Mode and
Tools and
Level 3
Effects Analysis
Techniques
Job instructions
Answers
how
Level 4
Prompts recording
Other documentation
of information
such as forms,
tags, labels 7 7

6. Value Add for Automotive Industry
European Catalogue (AVSQ, EAQF VDA6.1)
Automotive Industry
Global Quality System Language
Global Recognition of Certificates
Competitive advantage
Advantages for upgrading QM-System
Advantages for global sourcing
Add compared to combined certificates
European + QS-9000
ISO/TS 16949
Less compared to combined certificates
European + QS-9000
QS-9000
The main point of this slide is to show that ISO/TS attempts to capture the vast majority of all four standards to which it owes its origin. A focus is drawn to the small box which notes: “Add compared to combined certificates European + QS-9000.” That box illustrates the really new material.

7. Quality Management Systems, QS-9000 Core Tools, and ISO/TS
APQP (Product Realization)
FMEA
PPAP (Product Approval Process)
SPC
MSA
This graphic lays the development process from 1997 to the present.

8. Reference Manuals/Core Tools and Customer Requirements
ISO/TS and
Reference Manuals/Core Tools
and Customer Requirements
No specific reference is made in ISO/TS is made to reference manual requirements (ISO/IEC is specified in Laboratory requirements
A process for Product Realization is required
FMEAs are required
Measurement Systems are required
Control Plans are required
Product Approval as specified by the customer is required
Customer Requirements remain in place
The linkages to the Reference Manuals from the ISO/TS Standard is less rigid than as required by QS-9000, for example. There is no one set of acceptable reference manuals. There are requirements for certain activities to take place, which are stated in the Standard. How they must be performed can come from one of several reference manuals, now available as part of a national standard/requirement.
This is an area that will more than likely lead to some confusion. The intent here is not to be overly prescriptive, but to compel the supplier to provide the intended outcome.

9. Administration and Oversight
SMMT
QS-9000
VDA
VDA 6.1
CCFA/FIEV
EAQF
ANFIA
AVSQ
AIAG
QS-9000
Five Oversight Offices Worldwide -
International Automotive Oversight Bodies (IAOB)
AIAG - North America and Asia Pacific
SMMT - United Kingdom
VDA - Germany
FIEV - France
ANFIA - Italy
This displays the unique administrative and oversight situation for ISO/TS. The Oversight Offices share the administration of ISO/TS. It is via these five offices that the certification bodies/registrars receive the contracts that allow them to conduct third-party audits of cooperating suppliers.
It should be noted that the five agencies were given the authority to set up the Oversight Bodies. The Oversight Bodies themselves operate independent but in cooperation with the agency by which they commissioned and formed.
At present “responsibilities for the rest of the world” reside with the five Oversight Bodies.

10. Administration and Oversight
International Automotive Oversight Bodies (IAOB)
Functions
Oversight of Registrars
Coordination of IATF Information
Certification of Auditors
Communication to Suppliers
Recommendations to IATF
These bullets spell out in general terms the functions of each Oversight Body and what they provide to the International Automotive Task Force (IATF).

11. Certification Bodies/Registrars
General Criteria for Approval to include but not limited to:
Presently support the registration auditing of at least two of the national automotive standards
Have signed a contract with the IATF
Have auditors who are eligible to enter the ISO/TS Auditor Certification program
Are presently in good standing with national automotive standards
31 Certification Bodies/Registrars were selected. Others are being considered.
These are general summary of the guidelines set out for the Certification Bodies. Obviously, the selection criteria, even in summary form, creates a limited list of Registrars who qualify. The registrars that qualify are then able to contract with Oversight Body/IATF for the right to conduct ISO/TS certification and surveilance audits.

12. Present Registrar Auditor Certification Programs
Four Programs for ISO/TS Registrar Auditor Certification:
QS-9000 Auditors to ISO/TS 16949
VDA 6.1 Auditors to ISO/TS 16949
AVSQ Auditors to ISO/TS 16949
EAQF Auditors to ISO/TS 16949
There is presently no program to certify auditors to ISO/TS who are not certified to one of the four automotive standards listed above.
This slide overviews the four programs current available to certify ISO/TS auditors. At present the only path to ISO/TS registrar auditing is via an existing national standard/requirement auditor certification program. The intention in the future is to create paths that begin with non-auditor experiences and lead to ISO/TS auditor certification. That was not done at this time for a variety of reasons.

13. Recent Developments
By the end of April over 250 auditor candidates were in the auditor certification program
All auditor certification programs, including training materials, assessments, exams and certification processes have received final IATF approval
Plexus Corporation has been given approval to begin a supplier auditor certification program for QS-9000/ISO/TS The program is ready to launch
The process is under way.
One big deal on this slide is the announcement about the Supplier Auditor training. Plexus has the authority to teach the Suppliers exactly what auditors are being taught about both QS and ISO/TS. In the past the supplier has been allowed to take these type of classes. No longer, they can now get the exact same training conducted by the exact same instructors. Plexus can deliver the training to them.

14. My Involvement with ISO/TS 16949
I was a member of ISO/TS Training Council which designed the present Registrar Auditor training
I managed the launch of the ISO/TS Registrar Auditor training in all countries where QS-9000 certified auditors are seeking ISO/TS certification
I am currently on the ISO/TS Exam Commission who writes and maintains the certification exams associated with ISO/TS Registrar Auditor Certification - our next meeting is in Frankfurt, Germany on June 29
Plexus Corporation is the official QS-9000 & ISO/TS Registrar Auditor training provider

15. Future
Preliminary work has begun to bring ISO/TS into compliance with ISO 9001:2000
The Japanese Automakers are in talks with the IATF for their inclusion in ISO/TS 16949
Questions?
The main question that people are asking - Will the present automotive standards cease to exist? Will QS-9000 go to a fourth edition, will VDA have a 6.2?
There are no plans to rewrite and reissue the national automotive standards. Plans as they stand today, sees one international automotive standards for all auto makers world wide. Will that come to pass? Only time will tell.