1. 15/02/2019
MRSO Update
Aileen O Connor
15/02/2019

2. Change of Supplier Summary–
010 MM 238,066 (22,789 same period 08)
105 MM 221,200
In progress 10,149
Rejections 5,982 (mainly IDT)
Customer Reads
Error 23,219
Future Dated
Public Lighting – 5 Complete & 6 In Progress
15/02/2019

3. Daily volume increased from approx 250 to 1,500
15/02/2019
Daily volume increased from approx 250 to 1,500

4. Objections – Erroneous Transfers
Increase in Objections continuing
Jan – 24
Feb – 8
Mar – 29
Apr – 21
May – 77
June – 93
Customer Service and Data Integrity high priority
Always Verify Customer’s Address
Respond promptly to Objections raised
15/02/2019

5. 15/02/2019
NQH to QH
PDS/Database/MRSO moved 30 Sites with effective date of 1st July
Suppliers have been notified
15/02/2019