1. Learning Session #3
December 7-8, 2017
Berkeley, CA
Stuart opens

2. Welcome to day two!!
Session starts at 8:30am

3. Revisiting the big picture
Focus on Implementation Planning
Leslie Ann

4. Implementation is a Process: Strengthening Systems for Social Impact
Implementation Capacity & Performance
(people, processes, using data, active and engaged partnerships)
Evidence-Based, Effective Strategies
Local Capacity & Practices for Active Implementation
Supportive and Efficient Child & Family Service Systems
Improved safety, permanency & wellbeing for children, families, communities
COMPLEX, SHIFTING CONTEXT
Leslie Ann
Implementation Capacity is about people, processes, using data, partnering. Then that implementation capacity has to perform – it has to be active, so that the system (people and practices) are facilitating implementation.
All this occurs in complex, shifting contexts – staff transitions, new programs and policies, etc.
So think of all this “what it takes” as an intervention for the system over time.
Implementation Math adapted from: Fixsen, D., Blase, K., Metz, A., & Van Dyke, M. (2013) Statewide implementation of evidence-based programs. Exceptional Children, 79,
Aldridge & Boothroyd (2016, April)

5. “What it Takes” for Implementation
A focus on People matters.
A focus on the Organization matters just as much if not more.
Leadership for change lives at multiple levels.
Supporting use of the practice model is a deliberate, ongoing Process.
First, let’s remind ourselves of ‘What It Takes” for effective implementation…
We know that getting to outcomes is not as simple as designing the CPM (“the WHAT”). The process of supporting use of the CPM (“HOW”) is just as, if not more important, for creating supportive systems and improving outcomes.
The DI Development Circles are based on what we know from implementation science and practice about “what it takes” for effective implementation.
READ

6. How DCs Support “What It Takes” for Implementation
A focus on people matters.
Workforce Development (Training, Ongoing Coaching for all staff)
A focus on the organization matters just as much if not more AND
Leadership for change lives at multiple levels.
Organizational Readiness Building
(Linked Leadership and Implementation Teams,
practices to strengthen organizational climate)
Engagement, Relationships, and Partnership
Supporting use of the practice model is a deliberate, ongoing process.
Quality, Outcome, and System Improvement
HOST
What does this mean for what we’re doing with the DCs? Purposefully integrated this notion (from previous slide) into the selection of DC topics.
Building competence to implement the CPM in the people who deliver the work.
Both organization & leadership are also essential for CPM to get on the ground; includes strengthening linked leadership & implementation teams.
We also don’t do any of our interventions in isolation from the community and other partners to help children & families thrive; implementation of CPM relies on alignment of those same values, behaviors and principles with those who collaborate with child welfare services.
QOSI focuses on building capacities for gathering & understanding and using data to know what’s happening with implementation and how change may be impacting outcomes over time.

7. County Implementation of the CPM
Building Statewide Capacities to Implement the CPM
Directors Institute
Development Circles (DC):
DCs are designing and testing the feasibility, utility, and versatility of resources and tools that COUNTIES can then use to understand and build their own readiness and capacities for implementation. The process of CPM implementation belongs to each County.
DC resources and tools address core implementation capacities:
Organizational Readiness Building
Partnership & Engagement
Workforce Development
Quality & Outcomes for System Improvement
County Implementation of the CPM
Readiness
Strengthen Teams & Processes
Deliver and Support CPM
Learn, Improve, Embed
Core Practice Model
CONTEXTS
Process of Implementation Process of Implementation Process of Implementation Process of Implementation
“Where are we in our local process of implementation? How can we strengthen our capacities and leverage these resources?”
Renee
We can zoom in on the role and contributions of the Development Circles (CLICK)
[read the yellow box]
Anticipating the work ahead for quality implementation (in a kind of pre-implementation way), DCs are exploring and building products that will assist counties to install structures and processes critical for implementation that are often skipped, rushed, and need more attention.
So the work of the DCs is not necessarily directly part of any County’s process of implementing the CPM – that is theirs.
Instead, the DCs are playing critical roles to assist counties in being able to effectively carry out this important, evidence-informed implementation work.

8. Overall Approach to Implementation Planning
Builds from local realities & readiness
Focused on outcomes
Dynamic ongoing process
Leslie Ann
Offers support & guidance along the way

9. CPM Implementation Planning: Setting Your Course
What Supports Do We Need?
How Do We Measure Progress?
How Can We Build Our Capacities?
How Do We Get There?
What Changes Do We Want To See?
Where Are We Now? (Snapshot)
What Changes Do We Want to See? (Short-Term Outcomes)
How Do We Get There? (Plan)
How Can We Build Our Capacities? (Tools)
How Will We Know We’re There? (Data/Measures)
What Will Support Our Progress? (Support Request)
Where Are We Now?

10. CPM Implementation Planning: 3-Part Process
Tools for Planning
Self
Assessment
Examine current reality
Interpret the results
Where Are We Now Snapshot
Identify critical priorities to address
Define what success looks like
Plan the steps to get there
Implementation Planning
Implementation Plan Template
Leslie Ann
We’ve structured a 3-part process to help you step through CPM Implementation Planning over the next few months. Just like good social work, it starts with assessment, proceeds to outcome-oriented planning and concludes with identifying what it will take to support success.
The first part of the implementation planning process is to gain a better understanding on your county’s starting point. What capacities are in place to support quality implementation of CPM? Are there aspects of CPM that are already underway? What else is happening in your county environment that relates to launching or advancing the Core Practice Model? You’ll want to gather this view from a variety of perspectives to ensure it accurately reflects the current realities in your location. The findings of the “Snapshot” can then be interpreted to help determine where to focus your county’s CPM implementation planning energies. We’ll spend some time tomorrow practicing how to lead your county team through the Snapshot process.
The 2nd part involves the decisions to be made based on the results of your assessment: identifying critical priorities to address, defining what success looks like, and mapping out the work that needs to be done to get there. The tool involved is the Implementation Plan template—which you’ll learn more about tomorrow.
The 3rd part is considering what supports you may need along the way. This includes selecting various tools & resources generated by the Development Circles that are relevant for the kinds of efforts your county is pursuing to get CPM going in your location. For example, your county’s focus for 2018 may be on training and coaching, so many of the tools from the Workforce Development DC will be a fit. In addition, technical assistance on using some of these tools or completing any of the stages of implementation planning itself can be requested through a single point of contact for each Region. We’ll also have a session tomorrow to engage all of you in helping us shape what those supports should look like.
Identify support needs
Select tools & resources from CPM Impl. Toolkit generated by DCs
Submit support request to regional point of contact
Support Request
Supporting Success
CPM
Implementation Toolkit

11. Implementation Planning Guide
Instructions and Templates
for Guiding CA CWS Directors
Through CPM Implementation
Leslie Ann
In addition to what you’ll learn through our shared learning forums…we’re also developing a written guide to accompany this process that will be available on the CalSWEC website as a reference for guiding you and your county teams through the planning process.
COMING SOON…

12. Implementation Planning Guide
PART ONE:
CPM Implementation Snapshot: Where Are We Now?
An assessment and analysis tool focusing counties on four key aspects of CPM readiness and capacity building. Leads to prioritizing of next steps.
Leslie Ann

13. Implementation Planning Guide
PART TWO:
CPM Implementation Plan: How Do We Get There?
Prompted by priorities identified in the Snapshot, counties select short-term outcomes matched with implementation objectives, action steps and timeframes.
Leslie Ann

14. Implementation Planning Guide
PART THREE:
CPM Implementation Support: What Will Support Our Progress?
A process for identifying—and requesting—key regional supports to help carry out counties’ CPM Implementation Plans.
Leslie Ann

15. CPM Implementation Planning: 3-Part Process
Guidelines Segment
Self
Assessment
Examine current reality
Interpret the results
Where Are We Now Snapshot
Identify critical priorities to address
Define what success looks like
Plan the steps to get there
Implementation Planning
Implementation Plan Template
Identify support needs
Select tools & resources from CPM Impl. Toolkit generated by DCs
Submit support request to regional point of contact
CPM Impl. Toolkit
Leslie Ann
Supporting Success
Support Request

16. Where Are We Now Webinar
Who Participated in Webinar?
Who Participated in ‘Warm-Up’ Exercise?

17. Benefits of Knowing Your Starting Point
Supports paying attention to key factors related to readiness for and building quality implementation
Helps customize your focus for implementation planning purposes
Helps your team ‘get on the same page’
Raises awareness of current realities—strengths and opportunities for growth
Suggests ways to engage leadership team in contributing shared perspective to collectively gauge where things are
Helps identify team configuration for CPM implementation leadership and day-to-day oversight
CPM
Renee

18. Value of Local Engagement
Brings people along in what’s happening by involving them early
Opportunity to link Development Circle work to self-assessment process
Models CPM Leadership Behaviors related to teaming, assessment and engagement
Allows time to consider who needs to be at the table to generate an objective assessment of where we are now
Renee
Review the Snapshot with staff in your county who are participating in the Development Circles. Encourage them to identify connections between the areas where your county may need support and the tools & resources forthcoming from the DCs.

19. CPM Implementation Snapshot: Where Are We Now?
“County Logistics”
5 items
Core Elements of Quality Implementation
Organization and Leadership
9 questions: Strategic Direction – Leadership – Resources – Teaming for Implementation – Communication
Workforce Development
9 questions: Recruitment/Selection – Training – Coaching – Supervision
Using Data for Understanding & Improvement
7 questions: Data Availability – Data Utilization – Logic Model – Evaluation
Strengthening Partnerships for Systems Change
16 questions: Engagement – Relationships – Partnership
TOTAL: 46 items
Renee
The Snapshot is about taking a close look at your county’s current circumstances. Where are you now in the main dimensions of quality implementation of CPM? What organizational structures are in place to lead, support and monitor getting CPM on the ground? How ready is our workforce for CPM? How is data being used to monitor implementation and its impact on outcomes? What partners are essential for CPM implementation and how are they involved? For all these areas--what efforts are already underway and where is more attention needed? These are the kinds of questions you’ll be looking at when your team conducts its self-assessment.

20. CPM Implementation Snapshot
Touring the Snapshot Questionnaire…
CPM Implementation Snapshot
Sustainability Assessment Tour image
Let’s switch out of the slides now and take a look at the actual assessment tool.
SWITCH TO DOCUMENT
Quick scroll through by section; then overview of Scoring & Analysis

21. Peer Perspectives: Lessons Learned from County Snapshot Experiences
Thank You to Our “Tester” Counties:
Mariposa – Baljit Gill
Tuolumne – Cori Allen
Renee/Leslie Ann

22. Let’s Hear from and Learn With You
What was it like to engage in this Snapshot process?
What kinds of preparations helped you or did you learn in retrospect would have been helpful?
How did you find the process of scoring and analysis?
What insights from your county’s readiness for implementing the CPM did you learn from completing the Snapshot?
Renee/Leslie Ann

23. Tuolumne’s Snapshot Process: Focus Group
Cori

24. Tuolumne’s Snapshot Process: Mapping
Cori

25. Tuolumne Snapshot Process: Caregiver & Staff Responses
Cori

26. Questions for peers?

27. Facilitators at your table will lead you through the discussion…
Warm Up Exercise: What Will it Take to Host the Snapshot Process in Your Location?
Facilitators at your table will lead you through the discussion…
Leslie Ann

28. WARM-UP EXERCISE (Table Talk)
Getting ready to introduce/conduct SNAPSHOT in my county,
Generally, how would we describe where we are in the process of implementing the Core Practice Model (CPM)?
What does full implementation of the CPM mean to us?
How can this Snapshot help us understand and strengthen our local
efforts to implement CPM?
Who needs to be involved in the process of completing
the Snapshot questionnaire for our county?
What would they need to meaningfully contribute to
completing the Snapshot for our county?
What’s a first step we could take locally to “get ready”
for completing the Snapshot?
Leslie Ann

29. BREAK
Please return by 10:30am

30. Scenario-Based Practice: A Snapshot Scoring & Analysis Exercise
Using scenario handout at your table, practice leading the Snapshot process
Facilitators will guide you through the exercise and discussion
Whole group reflection at 11:20am

31. ? !
Reflections & questions?

32. Directors’ Road Map Extended
IMPLEMENTATION CAPACITY BUILDING
ASSESSMENT & TEAMING
PLANNING
LAUNCH
Directors’ Webinar
Mapping CPM
Sept 21
Directors’ Webinar
CPM Impl. Snapshot
Nov 6,8
LS#3
Dec 7-8
LS#4
TBD
Leading Edge #1
DCs Meet
Oct 30
Leading Edge #2
Leslie Ann
This timeline is similar to what you may have seen before, but we’ve rolled out the calendar to Mar of 2018 to see a little farther ahead. We’re calling this the “Director’s Roadmap Extended”
There’s been lots of activity during the last few months [CLICK]…which brings us to where we are today [CLICK]
So, where does CPM Implementation Planning fit into the overall “Roadmap” for the Director’s Institute activities? [CLICK]
Began preparations with introduction to Snapshot during Nov webinar
Many of you began engaging your local teams, using the information from that Webinar. [CLICK]
Now, you’ve all had a chance to learn more about the Snapshot this morning including how to complete the Snapshot learning from peer counties who have ‘tested’ it out in their locations as well as practicing analyzing the results in working with the scenario. We’re hoping you’re feeling ready to proceed with completing the Snapshot with your local teams when you return to your counties.
We’ll be providing support along the way [CLICK] as you develop your Snapshots and later today we’re going to have you gather regionally to talk more about what that support should look like throughout the planning process.
Directors will re-convene in late in the first quarter of 2018 [CLICK] to check in on how plans are progressing and hear about early implementation activities, lessons learned and reaffirm regional support needs.
As we look at the 2nd part of the Implementation Planning process after lunch: developing your implementation plan, we’d like to gain your feedback about what kind of webinars or other support will be helpful to you throughout these months when you’ll be developing your plans.
RTA/Faculty Support
Sept
Oct
Nov
Dec
Jan
Feb
Mar
Apr
2017
2018

33. Directors’ Extended Road Map
IMPLEMENTATION CAPACITY BUILDING
ASSESSMENT & TEAMING
IMPLEMENTATION PLANNING
Participate in capacity building webinars for Directors.
Facilitate feedback loops between your county’s CWS leadership team and DC representatives.
Disseminate issues of “Leading Edge” to stimulate discussion with CPM stakeholders.
Provide leadership support for DC activities occurring in your county (e.g. testing tools).
Join Nov Webinar to learn about CPM Impl. Planning with focus on Self-Assessment phase.
Engage CWS leadership team in getting ready for CPM Implementation Planning.
Following LS#3 lead CPM Implementation Snapshot with stakeholders.
Use Snapshot to build your county’s CPM Implementation Plan.
Select tools & resources relevant to your county’s plan.
Make implementation support requests to RTA.
Reminder about what has happened so far in Implementation Capacity Building and Assessment & Teaming.

34. LUNCH!!
Please return by 12:45pm

35. From snapshot to outcome-oriented case planning
Connecting the dots
From snapshot to outcome-oriented case planning

36. CPM Implementation Planning: 3-Part Process
Tools for Planning
Self
Assessment
Examine current reality
Interpret the results
Where Are We Now Snapshot
Identify critical priorities to address
Define what success looks like
Plan the steps to get there
Implementation Planning
Implementation Plan Template
Identify support needs
Select tools & resources from CPM Impl. Toolkit generated by DCs
Submit support request to regional point of contact
CPM Impl. Toolkit
Leslie Ann
Supporting Success
Support Request

37. Implementation Planning Guide
PART TWO:
CPM Implementation Plan: Where Are We Going?
Prompted by priorities identified in the Snapshot, counties select short-term matched with implementation objectives, action steps and timeframes.
Leslie Ann

38. CPM Implementation Planning: Setting Your Course
What Supports Do We Need?
How Do We Measure Progress?
How Can We Build Our Capacities?
How Do We Get There?
What Changes Do We Want To See?
Where Are We Now? (Snapshot)
What Changes Do We Want to See? (Short-Term Outcomes)
How Do We Get There? (Plan)
How Can We Build Our Capacities? (Tools)
How Will We Know We’re There? (Data/Measures)
What Will Support Our Progress? (Support Request)
Where Are We Now?

39. Implementation Planning Decisions
What are our priorities for local CPM implementation planning (from Snapshot)
What changes do we want to see? (Short-Term Outcomes)
What is our Implementation planning horizon?
What Action Steps need to be taken?
Who is the responsible leader or team?
What is the target date?
What will support our progress? (Tools & Resources)
Leslie Ann

40. Step #1: Where Do We Start?
Create teaming structure to guide CPM implementation
Train all CWS staff on CPM practice behaviors
Create a CPM logic model
Orient resource families, behavioral health partners & out-stationed public health nurses to CPM

41. Step #2: What’s Our Planning Horizon?
3/15/18
6/30/19

42. Step #3: What Changes Do We Want to See?
Child and Family Practice – outcomes related to direct practice interactions with children, families and their support networks
Partnership – outcomes related to collaboration with external partners to deliver services and supports that meet the needs of the children, families and communities served
Agency/System – outcomes related to leadership, organizational readiness-building, and workforce development and support in implementing and sustaining the Core Practice Model

43. Step #3: What Changes Do We Want to See?X X X

44. Step #3: What Changes Do We Want to See?X X X X

45. Step #4: How Do We Get There? (…while building capacity)
Train all CWS staff on CPM practice behaviors
SW’s and Supervisors have received training in the knowledge and skills required for applying the CPM Practice Behaviors as part of an integrated local practice which aligns CPM and other local initiatives
Practice Profiles
Orient staff to CPM philosophy, purpose, value.
CPM Team
Feb 2018
Use practice profiles to coordinate with training resource to set curriculum priorities
Training Team
Mar 2018

46. Seeking Volunteers to Try Out Plan Template
Great benefit from testing Snapshot
Would like to test the Implementation Plan to inform refinements & further guidance
Develop content for Webinar based on testers experience
Are there a few interested Counties?

47. BREAK Region Room Northern Amador Bay Area Quarter Deck Central
Mariposa
Southern
BREAK
Head to your Break Out rooms by 1:30pm

48. What’s next
2018 Timeline

49. CPM IMPLEMENTATION PLANNING
2018 Directors’ Road Map
CAPACITY- BUILDING
ASSESSMENT
TEAMING
CPM IMPLEMENTATION PLANNING
ONWARD!
Nov
Dec
Jan
Feb
Mar
Apr
Webinar
Messaging CPM
Jan 25`
Webinar
Logic Modeling
Webinar
Using WD Tools
Directors’ Webinar
CPM Impl. Snapshot
Webinar
Using ORB Tools
Webinar
Using ERP Tools
Webinar
CPM Impl. Plan
Revise with decisions made earlier around approx. dates.
LS#3
Dec 7-8
Berkeley
LS#4
Early April
Leading Edge #2
Leading Edge #3