1. The Keys to Communication
Types of Communication Styles

2. What kind of communication?

4. Kinds of Communication
Spoken
Communication through speaking
Unspoken
Communication through your body language
Written
Communication through any form of writing

5. Brainstorming
Create a list in your groups of examples of the types of communication…

6. Styles of Communication
In all communication, there are generally four kinds of communication styles:
Passive
Aggressive
Passive-Aggressive
Assertive
In written, spoken, or unspoken communication, you can have all of these.

7. Passive Communication
Does not express feelings or needs; uses “we” frequently
Allows others to do what they want
Can act indifferently and yields to others
Never says “no” to a request
Example:
Person A: “You are so stupid; you never do anything right!”
Person B: “Yeah, I guess I’m pretty dumb…”
Person A (older): “Where do you want to eat?”
Person B (younger): “Wherever you want is good.”

8. Aggressive Communication
Communication – spoken and unspoken as well as written – that is aggressive
Very direct questions and comments
Can be very rude
Loud and demanding
Can feel threatening
Examples:
Person A: “I think that maybe your idea is not right…”
Person B: “I’m right and you are wrong! It’s all our fault!”

9. Passive-Aggressive Communication
Appears passive but is indirectly, subtly aggressive
Communicator feels powerless
Use body language that is opposite how they feel
Can be secretly angry
Examples:
Person A: “Let’s go get bibimbap again!”
Person B: “Ok… that’s… great. We always eat such delicious food together.”
Person A: “I decided to go to the movies for the birthday party.”
Person B: “That’s fine with me, but don’t be surprised if someone else gets mad.”

11. Assertive Communication
Expresses desires directly but not rudely
Not overbearing or aggressive
Balancing self-interest with the interests of others
Really popular in Western countries
Uses “I” frequently
Examples:
“I think it could be best to try it this way.”
“I feel that doing this would not help others.”

12. Scenarios
What kind of communication are these?

13. Writing an
Writing s can be difficult because we don’t always interpret the message correctly because there is no tone or non-verbal communication
When writing s, we have to be careful to write politely and think about how it would be interpreted
Look at these s:
In groups, write a response in a specific type of communication style
Write at least four sentences in each

14. #1
To: From: Subject: Lazy… I have noticed recently that your work seems to be slowing. Why have you gotten so slow at doing your job? I hired you to be better than everybody, but you are disappointing me and the whole company! What is the world is wrong with you?? You must be so lazy and maybe you are not trying hard. IF YOU DO NOT WORK HARD, I WILL FIRE YOU!! Work hard! Boss

15. Email #2 To: you@gmail.com From: yourfather-in-law@gmail.com
Subject: Enough Money
Dear Son,
I am concerned about your money situation. I do not want to get into your personal life, but I have noticed that my daughter cannot send us spending money anymore. Is everything ok? If there is something that my family can do to help you, please let us know. I know that being a young family is very difficult somethings, and with the baby on the way, it must be challenging. Please let us know!
Love,
Your Father-in-law

16. Email #3 To: you@gmail.com From: yourfriend@gmail.com Subject: Trip!!
Hey Friend!
You have not contacted me in a while! Let’s go on a trip! I want to fly to Japan. Won’t that be so fun?? We used to have soooooo much free time to do things, but now you work too much… ☹ Please! Let’s go and have fun! Maybe we can meet some cute guys! I know that you need to meet somebody special because you are too lonely… I love Jared, and I want you to find a guy just like him! Let’s go!!!!! :D
Hyunmi~

17. Email #4 To: you@gmail.com From: yourboyfriend@gmail.com
Subject: Baby come back…
Hey babe…
I miss you so much since we broke up. I love you so much. You are my happiness in life. I am so sorry for the things that I said… can you ever forgive me, babe?? U know that all I want is you to be with me… Please come back… I will work hard to get ur heart back and for you to luv me again. All the nights with you crying… it makes me so sad to think about it again. I didn’t say those things to hurt you; u were just so emotional. Maybe it was your time of the month? Anyway, I am so sorry, babe… won’t you come back??
Love,
Your Boyfriend Forever

18. Mid-Term Information
For your midterm, you need to write a four-page research paper about the following topic:
The importance of differing writing styles on the internet
The paper should be well-written and free of grammar and spelling errors. The paper should meet the following criteria:
APA formatting (like we talked about in class)
12-point font
Times New Roman font
Double-spaced
Four pages of written content
One page of references
A cover sheet
At least five good sources
The paper will be due on Week 8 for the midterm: October 18, 2018