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Step by step instructions on how to process a records request.

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Presentation on theme: "Step by step instructions on how to process a records request."— Presentation transcript:

1 Step by step instructions on how to process a records request.

2 LOGGING IN Each user has a unique user id and password to login to ScribOrder. Type your Username and Password, then click the ‘Sign In’ button. * If you don’t have one, please Jennifer Bayliss at .

3 In the Order List, each order is presented with the…
Order Number - Clickable link that opens the Order. Note that this doesn't assign the order to you. Order Type - What type of order it is (e.g. Current Student, Student, Corporate etc...). Applicant Name – Applicant’s Name Last School - The school the requestor is requesting records from. Grad Year/Grade - The Graduation Year or the Grade of the Current Student. Owner - When the order is being processed, here it shows who it is assigned to. Status - The status of the order. Submitted - The date and time of when the order was submitted.

4 Click on order number in Blue to Open order:

5 Verify the student’s information is correct, such as last name, first name and DOB:

6 Pull the student’s records from OnBase or Infinite Campus

7 Open each document and print each document to the scriborder printer:

8 Ensure the order is open in ScribOrder and click on Print Queue, Attach and Attach to this Order.

9 Scroll down to Sealable Documents
Scroll down to Sealable Documents. You will see all the documents that you have attached to the order. Click on the + sign

10 Click on sign and send, a drop down will appear
Click on sign and send, a drop down will appear. Select Applicant or if you are a High School you will select the college in which the student has requested the records to be sent to.

11 Click Approve Request Select Template and Approve

12 You will know that is has been processed once the Approve tab has disappeared. You can now print the application for your withdrawal binder.

13 If you have any questions, please contact your Tech:
*Please make sure to enter in Infinite Campus, in the Records Request tab where you sent the records. If you have any questions, please contact your Tech: Student Accounting contacts by school level:  High Schools and K-12 Schools Sherry Sykes, (775)  Middle Schools, B-M Tammy Gurule, (775) Middle Schools, O-V Elementary Schools, A-L Melissa Piazza, (775) Elementary Schools, M-W *For forms or other ScribOrder information, please visit the Student Accounting webpage, ScribOrder.


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