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Improved Employee Communication Increased Productivity

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Presentation on theme: "Improved Employee Communication Increased Productivity"— Presentation transcript:

1 Improved Employee Communication Increased Productivity
Kim Laughlin Health Coaching presents Decreased Stress + Improved Employee Communication = Increased Productivity Kim Laughlin, CHHC, AADP

2 To Be Discussed Stress Communication Impacts on Productivity

3 Stress Overused label - Under appreciated
Every emotion has a biological response.

4 Symptoms of Stress Acne Hair Loss Headaches Chronic Pain
Frequent Sickness Decreased Energy Insomnia Digestive Issues Depression Rapid Heartbeat Sweating

5 Causes of Stress Home Situation Everyone has a story.
Assumption is a poor first step. Ask (or not) and you shall receive. Most out of office stress makes it to the office.

6 Causes of Stress Social Media Self Imposed Suggestion:
You can tell a lot about a person by what and how frequently they post online. Society allows level of happiness to be dictated by other’s views. Self Imposed Insecurity, Anxiety etc. Suggestion: Listen without judgement to learn and expect appropriately.

7 Stress Relief Exercise for immediate stress relief 4 – 7 – 8 Breathing
EFT (Emotional Freedom Technique) or Tapping Healthy lifestyle habit initiatives Nutritional Emotional Physical If you don’t practice it won’t work! Suggestion: See handout for stress relief and provide lunch and learn workshops on priority topics.

8 Improve Employee Communication
EQ Generation Juggle EAP

9 EQ What is it? Emotional intelligence (EQ) is the ability to identify, use, understand, manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Why does it make for a productive workplace? Suggestion: Quarterly EQ training

10 Emotional Intelligence
Emotional Intelligence (EQ) Higher value than IQ It’s finally being introduced in Middle and High Schools

11 Email Proper email construction No room for conflict in email
To, Subject, CC, BCC No room for conflict in expectation Immediate response syndrome Setting standard to improve productivity Suggestion: New employee written instructions at time of hire 1 – 2x’s a year training with the emphasis on “how” and “why”

12 Generation Juggle

13 EAP Forgotten hero – Remind employees of this benefit
Helps relieve employee relations issue for HR Suggestion: Consistent reminders are key to help guide employee on correct path High traffic areas providing contact information to prevent having to go to HR for it

14 Impacts on Productivity
Productivity increases 20-45% Less absenteeism Less presenteeism Increase in morale Less turnover $$$$$$

15 Recap Listen without judgement Emotional Intelligence (EQ) training
training Understand the generations Stress relief exercises

16 Not an Overnight Success

17 Want to Learn More? Kim Laughlin Health Coaching offers a list of services for individual, family and worksites to achieve and sustain goals. Your accountability partner! Programs: One-on-One Coaching Focus Group Coaching Mastermind Coaching Educational Webinars Seminars Speaking Events Call today! (508)


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