1. The business view Operations Business processes Productivity
Innovation
Management information
Integrity and compliance
Sales and marketing
Finance
Third party relationships and information flows

2. The systems view ERP and other line-of-business systems
Information capture, management and analysis
Process modelling and orchestration
Logic and interfacing (human, machine, device)
Build, run and manage in a compliance context
CRM systems
Financial systems
Push (marketing)
Self-service (e.g. websites, extranets)
Automated partner agreements (e.g. SCM systems, EDI)

3. Information capture, management and analysis
The Logicalis view
Information capture, management and analysis
Process modelling and delivery
Logic and interfacing (human, machine and device)
Build, run and manage in a compliance context
Information lifecycle management
Database design and optimisation
Intelligent information capture and management
Business intelligence
Business process modelling and orchestration (including workflow)
Web enablement, content management, portals and intelligent delivery
Application development, re-engineering, modernisation and integration
High availability and business continuity
Infrastructure simplification
Server consolidation, virtualisation and consultancy
Enterprise storage assessment, consolidation, virtualisation, protection and recovery
Corporate networks, IP communications, security, enterprise performance management
Hardware maintenance
Operating system, middleware and application support
Monitoring and management services, remote or hosted

4. Logicalis Reference Architecture
Web enablement, web content mgt, portals and intelligent delivery
Business process modelling and orchestration (including workflow)
Intelligent information capture
Application development, re-engineering and modernisation
Intelligent information management (including archiving)
Third party applications (CRM, ERP, etc.)
Business intelligence
Database design and optimisation
Application integration and service enablement
SOA / ESB