1. IT Support for the Field Missionary
Bram Leunis
Operational manager International IT department
Cal Horlings
Tech Consultant | NetworkStreaming

2. What does Open Doors do? 100.000 church leaders / pastors Training
Literature distribution
5.4 M pieces
Social Economic Development
Informing church in free world
people
20+ countries

3. ODI Information Technology
IT Director
IT Manager
Software development
Systems Development
Support & Operational Control

4. Supportdesk

5. Get connected : Development offices and their internet connectionsNO DK NL CA GE UK SW FR US KO IT SP MA PH SG SG BR AU SA NZ
+ 12 x
field offices
= permanent internet connection (DSL etc.) *) non-permanent but networked.

6. 3 2 1 Different time zones NO DK NL CA GE UK SW FR US KO IT SP MA PHSG SG BR AU SA NZ
= permanent internet connection (DSL etc.) *) non-permanent but networked.

7. Supportdesk Tools Network Streaming CA USD HelpCenter RDP
(Terminal server)
Google
Skype

8. Supportdesk Tools Network Streaming CA USD HelpCenter RDP
(Terminal server)
Google
Skype