1. Health Literacy Education and Professional Development
AP Dr Tin Tin Su
MBBS, MSc.CHHM, PhD
Dept. of Social & Preventive Medicine
Faculty of Medicine, University of Malaya
2/16/2019

3. Involvement in teaching
Undergraduate: University Malaya Medical Programme- Population Medicine, Personal and Professional Development
Post graduate: Master of Public Health & Doctor of Public Health
2/16/2019

4. Topics related to health literacy
Health care quality (Structure-Process-Outcome)
Patient’s centered care
Communication
Advocacy
Empowerment
Community health development
Health promotion/health education
2/16/2019

5. STRUCTURE PROCESS OUTCOME PATIENTS Personnel Organisation
Facilities Information system
Equipment Financing
STRUCTURE
resources
Problem recognition
Diagnosis
Management
Re-assessment
Provision of care
Technical care
PROCESS
PATIENTS
What is done
How it is done
Utilization
Acceptance
Understanding
Compliance
Interpersonal care
Recipient of care
Mortality/Survival
Disease state & complications
Physiologic & physical functioning
Mental & social functioning
Quality of Life
Satisfaction
OUTCOME
Product resulting
from the process

6. Five attributes of patient-centered care
"Whole-person" care.
Coordination and communication
Patient support and empowerment
Access to information
Autonomy
2/16/2019

7. Health Literacy as a key component of Community Health Development
16/2/2019

8. A need for improving health literacy in Malaysian population
HL among 641 parents of Malaysian Adolescents
19.7% had inadequate HL
37.5% had problematic HL
31.8% had sufficient HL
9.4% had excellent HL
2/16/2019

9. Learning outcome of new UMMP programme
Engage patients and their families in making health related decisions using suitable social skills with empathy, respect and sensitivity.
[P03 Social Skills and Responsibility ]
Suggested learning outcome
Engage patients and their families for improving health literacy which would enhance health related decisions making process and patients’ empowerment
2/16/2019