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THE FUNDAMENTALS OF PRICE NEGOTIATION
Video 3: Detachment
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OUTLINE DIAGNOSIS DETACHMENT CURIOSITY ABUNDANCE HOW TO SAY NO
Video 2: detachment
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
HOW TO BE DETACHED Develop alternatives. Objective benchmarks. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
ALTERNATIVES Things that you can do without the client in question. Plan B. The more alternatives = the more detached you feel. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
ALTERNATIVES Scenario 1: You are negotiating with your biggest client. Scenario 2: You are negotiating with 10 clients. How do you feel? Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
ALTERNATIVES Good news: It’s totally in your power to develop alternatives. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
ALTERNATIVES If you are that dependent on any one client, no negotiation over price is going to be easy. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
ALTERNATIVES Are you thinking about your alternatives strategically? Or are you falling into the same pattern of closing a deal and moving on? This is not new advice. We fall back into the same trap. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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TWO TYPES OF ALTERNATIVES
External: Other clients or other ways to spend your time if the deal doesn’t go through. Internal: Other people in the client’s organization who could influence the final deal. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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INTERNAL ALTERNATIVES
Developing relationships with other people higher up in the organization. It could be the end users, or someone who will be affected by the solution/product that you are selling. This will significantly affect how detached you feel. They may influence the way the negotiation happens. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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INTERNAL ALTERNATIVES
Gives us a feeling of security. It could be the end users, or someone who will be affected by the solution/product that you are selling. This will significantly affect how detached you feel. They may influence the way the negotiation happens. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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WHY WE DON’T DEVELOP OUR INTERNAL ALTERNATIVES
We don’t prioritize developing these relationships. We don’t know how. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
One champion is almost never enough to stop internal detractors from pushing back on the cost of our product/solution/service. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS Negotiating price is so difficult because it often turns into a battle of wills. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS You want to look for benchmarks that you can point to, to show that your price, without a discount, is fair. This HAS to be something persuasive to the buyer. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS In my situation with Tom, I had extremely clear benchmarks: The price I was charging other clients. My pricing sheet. All of the rates they had paid in the past. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS Having those objective benchmarks allowed me to be very clear about what was fair and remain detached. This allows you to pursue a conversation in a curious and problem solving way. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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OBJECTIVE BENCHMARKS $1500 $1000 $500 Market Price
Price charged to other clients Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
OBJECTIVE BENCHMARKS Create a price sheet based on those standards and bring it to your meetings. It will totally transform the “me” vs “you” dynamic. Diagnosis - DETACHMENT - CURIOSITY - ABUNDANCE - HOW TO SAY NO
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