1. Basic Flowchart Symbols:
Example
Symbol: Oval
Function: Start or End of process
Do I know what I want to eat?
Time to go to lunch No
Decide what I want to eat
Symbol: Rectangle
Function: Action
Yes
I get an with a coupon for a free Taco at Taco Bell
Go to Taco Bell
Symbol: Diamond
Function: Question
Eat Lunch
Symbol: Parallelogram
Function: Input/output like an , report, etc.
Lunchtime is Over
Basic Flowchart Symbols:
Symbol and Function

2. Macro and Micro Processes:
Micro Process D
Military Student Benefits Processing Start
MSSC receives VA Educational Benefit Eligibility Form
Enrollment Hours
Process A
Scan Form
Tuition and Fees
Process B
Upload into ImageNow in the VA-FILE drawer, type “COE” or “1905”
Proof of Service
Process C
Is there anything else needed?
MSSC s students what we need
Yes
VA Ed Benefit Eligibility Forms
Process D No
Military Student Benefits Processing Complete
MSSC Receives Eligibility Form
VA Education Eligibility Processing Complete
VA Education Eligibility Documentation:
Certificate of Eligibility (COE)-Chapters 30, 33, 1606, and 35
VA form 1905-Chapter 31 Vocational Rehabilitation and Employment
Macro and Micro Processes:
Too Much for One Form to Handle

3. Basic VA Educational Benefits Certification Process:
Micro Process A
Do we have everything necessary to certify?1
Step 1: Go to BANNER. verify credits, enter “VET” codes, and give “C” code to hold classes
Step 2: Enter student information in the VA Certification Checklist
(Google Form)
Step 3: Verify classes and degree plan
Receive CRF*
Yes No
Do credits count for degree?
student/dept. for missing/changed information No
Yes
Certify enrollment hours in VA Once
Did we receive the documents?
Document certification in BANNER
Yes
Scan into ImageNow, code in BANNER
Is there a change in enrollment?
Yes
*Certification Request Form
Proof of service, proof of VA educational benefits eligibility, degree information, etc. No
Basic VA Educational Benefits Certification Process:
Enrollment Hours
Certification Complete

4. Basic VA Educational Benefits Certification Process:
Micro Process B
Do we know who needs tuition and fees posted?1
Go in BANNER, find if student has tuition-specific aid and jot down
On the 100% Refund Day
Go to Argos pull Ch. 33 Account Report
Yes No
Does student have tuition-specific aid?
Run VETCE report in Argos
Deduct tuition-specific aid from tuition
Yes
All Chapter 33 and Chapter 1606 who are less than ½-time, on active duty, or certified for accelerated payment the Certification must be submitted on or after the first day of class and tuition and fees must be reported No
Post tuition and fees as appropriate in VA Once
Is there a change in enrollment?
Yes
Go to BANNER enter “VETC” code and post amount that was put in VA Once under comments tab
Go to BANNER enter adjustment that was made in VA Once under comments tab
Adjust hours and/or tuition and fees as appropriate in VA Once No
Basic VA Educational Benefits Certification Process:
Tuition and Fees
Certification Complete

5. Forms Processing: Micro Process C1 Proof of Service
Do we need this?
MSSC receives proof of service
Put in ImageNow in the VA-FILE drawer, type “Other”
Yes
Scan Form
Proof of Service Documentation:
DD form 214
Official Orders
CAC
ID Card No
Is there anything else needed?
MSSC s students what we need
Yes
Scan and it to No
MSSC Receives POS
Proof of Service Processing Complete
Forms Processing:
Proof of Service

6. Forms Processing: Micro Process C2
MSSC receives VA Educational Benefit Eligibility Form
Upload into ImageNow in the VA-FILE drawer, type “COE” or “1905”
Scan Form
VA Education Eligibility Documentation:
Certificate of Eligibility (COE)-Chapters 30, 33, 1606, and 35
VA form 1905-Chapter 31 Vocational Rehabilitation and Employment
Is there anything else needed?
MSSC s students what we need
Yes No
MSSC Receives Eligibility Form
VA Education Eligibility Processing Complete
Forms Processing:
VA Educational Benefit Eligibility Form

7. Basic Military Credit Articulation Process:
Does student have military credit?1
UA Little Rock receives military transcript. Office of Transfer Student Services contacted.
Military Student Admitted
Have student request transcript
Yes
Is there anything that would count as core? No
OTSS creates request for military credit articulation form
Yes
Nothing to articulate No
Military credit
All branches except the Air Force may request their  Joint Services Transcript (JST) at the JST Website.
Air Force service members must request their transcripts from the Community College of the Air Force (CCAF).
Department creates request for military credit articulation form
Department evaluates military credit
Yes
Is there anything that would count for major?
Records and Registration posts credit No
Articulation Complete
Basic Military Credit Articulation Process:
CCAF and JST