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Writing Reader-Centered Correspondence: Letters, Memos, and

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Presentation on theme: "Writing Reader-Centered Correspondence: Letters, Memos, and"— Presentation transcript:

1 Writing Reader-Centered Correspondence: Letters, Memos, and E-mail
Paul V. Anderson’s Technical Communication, 6th ed.

2 Adopt a reader-centered “you-attitude.”

3 State your main point up front—unless your reader will react negatively.

4 Keep it short.

5 Give your readers the background they need.

6 Use headings, lists, and graphics.

7 Global Guideline: Learn the customs of your readers’ culture.

8 Follow format conventions for respective forms:
Writing Reader-Centered Letters Writing Reader-Centered Memos Writing Reader-Centered s See additional PowerPoints on each of the forms.

9 Read more about using writing reader-centered correspondence in Chapter 20 of Technical Communication.

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