1. Process Flowcharting for Success!
Michael Rosenberger
Executive Director, Food & Child Nutrition Services
Dallas ISD

2. Process Flowcharts
Def: A diagram which represents a workflow or process
Why flowcharts?
Visualize how work happens
Increase understanding and enhance communication
Drive process improvement
Stimulate organizational knowledge/expertise
Improve decision-making
You can’t change just one thing!

3. Before & After Before: After:
Step 1: Central Menu Planner create a new menu or modifies an existing menu
Step 2: Central Menu Planner enables all of next week’s school menus by the close of business Tuesday
Note: Menu items are subject to change due to marketing promotions or product movement needs
Step 3: Cafeteria Supervisors then menu plan all meals for the entire week
Step 4: Cafeteria Supervisors initialize all weekly vendor orders on Wednesday
Step 5: Cafeteria Supervisors finalize all weekly vendor orders by noon on Friday
Step 6: School Area Supervisor utilizes the “Missing Order Report” to follow-up with Cafeteria Supervisors
Step 7: School Area Supervisors review and approve orders for their schools by the close of business Monday
(multiple pages)
After:
(ONE page)

4. What Comes Next?
SFA
Size is a factor…the larger your organization, the more you need process flowcharts
The more complex your organization, the more you need process flowcharts
The more change your organization experiences, the more you need process flowcharts