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Small Group Communication
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What is Small-Group Communication?
3-9 people Over 10 -Several members don’t participate -Sub-groups Ideal Group Size -4.6 people. (Hackman and Vidmar, 1970)
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Small Group Functions Task-oriented groups Relationship-oriented groups Assigned groups Emergent groups Small Group Types
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What is Leadership? A process of using communication to influence the behaviors and attitudes of others to meet group goals
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Types of Leaders Types of Small Group Leaders Appointed leaders
Emergent leaders
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How Leaders Emerge Initiative Expectations Rising to occasion
Cultural norms Experience/Position Age Gender Personality
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How Leaders Maintain Reward Punishment Charisma Trustworthiness Skill
Knowledge
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Leadership Styles Democratic leaders Laissez-faire leaders Autocratic leaders
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Group Culture Norms Member Roles Informal rules for interaction
Formal Roles Vice Presidents Historian Behavioral Roles Task functions Maintenance functions Self-centered functions
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Task Roles Accomplish goals Examples of Task Roles
1. Leader - helps the group define and achieve goals. 2. Initiator - contributor: Offers ideas and suggestions. 3. Opinion seeker – requests info 4. Information giver 5. Secretary – recorder 6. Devil’s advocate – prevents “group think” 7. Worker Bee – ready to follow
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Maintenance Roles Maintain morale Examples of Maintenance roles
1. Encourager – provides emotional warmth, praise and acceptance 2. Harmonizer – help people connect and help resolve social conflicts 3. Feeling Expresser – monitors feelings and moods of the group and gives feedback. 4. Morale Builder – maintains positivity through socializing and outlook.
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Self-Serving Roles Negatively affect group
Examples of Self-Serving Roles 1. Stagehog – recognition seeker 2. Isolate – withdraws from the group 3. Clown – horseplay, practical jokes, comic routines that goes beyond tension reliever. 4. Blocker/Cynic – opposes everything new/displays sour outlook 5. Fighter – starts arguments, bullying.
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Conflict Management Styles
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Stages of Group Development
The group knows its purpose and roles well and it’s nearly 2nd nature. Normal behaviors are starting Conflict over purpose, leadership, roles, norms Awkward No clear leaders or rolesd
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Group Pros and Cons Cons Pros More ideas = Standstill
Can slow process down Groupthink Pros - More ideas = Better ideas Can speed process up Unity, Accountability
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