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Yarlington Next-Gen Customer report 2017/18

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Presentation on theme: "Yarlington Next-Gen Customer report 2017/18"— Presentation transcript:

1 Yarlington Next-Gen Customer report 2017/18

2 Invested £12.5m in new build housing in 2017/18

3 144 homes built in 2017/18

4 34 shared ownership homes sold
40 resales 21 staircases

5 Novello First private sale homes completed All plots reserved off plan

6 Melrose Court Our Largest Extra Care scheme

7 Garman’s Field 100% affordable homes for local people in Lyme Regis

8 New developments in South Somerset: Weavers Field Patch Meadows Station Road

9 Expanded our operating area to Bristol including Castle Park View, Bath Road and Filwood Park

10 £18.2m invested in maintaining and improving existing stock

11 776 people into employment
I2a success to March 2018: 776 people into employment 473 into training, work experience or volunteering

12 Customer satisfaction 88% (target 80%)

13 My Yarlington gives customers 24/7 access to services 7,700 customers registered

14 Invested £200k in communities in 2017/18
£500k allocated to invest in 2018/19

15

16 Business of the Year at Somerset Business Awards

17 Highly commended Welfare Wise at 24 Housing Awards

18 24 Housing Awards finalists: Chief Executive of the Year Affordable Housing Scheme

19 Chair of the Board, Lindy Morgan Finalist, Woman of the Year Women in Housing Awards

20 G1 governance and V1 viability rating


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