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Employability Skills Employer Expectations
What are Soft Skills? Employability Skills Employer Expectations Career Education and Work A Evaluate personal Attitudes and Work Habits That Support Career Retention and Advancement
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Vocabulary Skill Interpersonal Responsibility Culture Document
Prioritize Ability Analyze Motivation Incentive Stimulation Entitlement Necessity
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SERIOUS PROBLEM OF YOUNG, ENTRY LEVEL WORKERS
Absent too frequently Requires too much supervision Lacks initiative Is not observant enough Does not listen well Arrives late or leaves early too often Does not consider consequences of actions Socializes too much Cannot accept suggestions or criticism Does not seem to care about doing a job well
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Employer’s Expectations and Soft Skills
Interpersonal Organized Good Listener Critical Thinking Team Player Responsible Loyal Productivity (cell phones, office romance, facebook) Motivated Dependant Quality Of Work Positive Attitude Attendance/Punctuality Honest Grooming/Appearance Care of Equipment Safety Awareness Entitlement vs. Necessity
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Interpersonal Skills Workers who can handle difficult people
Workers who can work with people from different cultures
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Developing Interpersonal Skills
Smile Be Appreciative Pay Attention to Others Bring People Together Resolve Conflicts Communicate Clearly Humor Them See It From Their Side Don’t Complain
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Organizational Skills
Workers who can keep track of documents Workers who can prioritize Workers who can manage their time efficiently
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Organizational Skills
Eliminate Stress Chaos Confusion
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Listening Skills Workers with the ability to grasp the key points of customers’ and co-workers’ concerns Workers with the ability to take notes when necessary
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Critical Thinking Workers who are able to analyze and make decisions
Workers who are able to meet clients’ needs Workers who can solve problems
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Team Player Workers who are able to work with others to achieve a goal
Workers who are able to share ideas Workers who respect and accept others
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Responsibility Workers who can see a task through to its completion
Workers who can deal with problems and not avoid them
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The act of giving somebody a reason or incentive to do something
Motivation The act of giving somebody a reason or incentive to do something
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Motivation What motivates people? Money Creative Satisfaction
Contact with other people Feeling of Importance Interesting Challenges and Intellectual Stimulation
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What Motivates You?
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Dependability Workers who show up for work when scheduled
Workers who give employee notice in case of emergency Workers who do what it is expected of them Workers who do their JOB
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Quality of Work Workers who complete their work CORRECTLY No errors
Workers who perform high quality work take pride in their work
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Positive Attitude Think and act in a positive manner
“I’ll give you my best” approach Be enthusiastic Open minded to other ideas Smile Keep emotions under control Maintain a sense of humor Avoid being a worrier Act professional
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Pick a Partner With a partner complete the activity posted in teacher’s site called “Take it from a winner” Save your work
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Attendance - Punctuality
Be on time Give ample notice
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Grooming/Appearance Hairstyle Shaving Deodorant Posture
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Honest Refusal to Lie Steal Mislead
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Productivity Working during your time on the job DO YOUR WORK
No cell phones No facebook No horse playing No goofing off
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Care of Equipments Equipment costs money in two ways
First it must be repaired or replaced Second, work time is being lost during repair time, therefore sales are being lost You are expected to take care of it Use it properly
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Safety Awareness You are expected to follow safety rules
Perform the job in the way you’ve been trained In case of an accident follow certain steps Learn the companies safety rules and procedures Ask questions
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Entitlement vs. Necessity
Tour of office Introduction Training Timely Paycheck Communication Evaluation Safe working cond. Honesty A perceived "right to demand. I am entitled because….. • I have this title • I have been at this job a long time • I’ve always had this responsibility • I worked extra hours • I have these degrees and experiences
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Employer Expectations
Visit Teacher’s site and Complete Posted Assignments
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