1. Feedback
Information given to one or more team members concerning their behavior, attitude, relationships and progress toward the achievement or non achievement of objectives
317 Giving Effective Feedback 1

2. Four Steps Set clear and concise objectives
Observe team members’ performance
Provide immediate feedback
Recognize positive performance
317 Giving Effective Feedback 2

3. Giving Constructive Feedback
Be specific
Speak for yourself
Be sincere
Emphasize how actions affect the team
Use the “I” technique
End on a positive note
Recognize improvement
Do in private
317 Giving Effective Feedback 3

4. Recognize Positive Performance
Be specific
Express your appreciation
Encourage more of the same
317 Giving Effective Feedback 4