1. Survey customers with Microsoft Forms
Find out what your customers think
Customer Feedback
Help us decide what to do for our upcoming team event
Back
Computer
Mobile
Create a survey to share in Microsoft Forms 1.
Add a logo and title – select the picture icon and upload an image, just type to add a title. 2.
Questions
Enter a description
Responses
Survey

2. Customize your form Choose questions types and branching
Question types
Choice
Text
Rating
Date
Ranking
Likert
1.Question
Option 1
Option 2
2.Question
Enter your answer
3.Question
4.Question
Please input date in format of M/d/yyyy
5.Question
Option 3
Option 4
Option 5
Statement 1
Statement 2
6.Question
Choice
Text
Rating
Date
Ranking
Likert
Add dependencies between questions with branching.
Choose … > Branching.
Share
Branching
Settings

3. Collect responses Send and collect responses
Preview on mobile to see how your customers will view the form
Collect responses
Choose Anyone with the link can respond to send the survey to customers or other people outside of your business.
Make sure you include questions to gather their information (name, company, contact info) if you need to follow up.
Send and collect responses
Anyone with the link can respond
Anyone with the link can respond
Only people in my organization can respond
How to send it? You can choose:
a link
a QR code
embed on a web page

4. View and analyze results
View summary or detail results in the form
Questions 24
Responses
Customer feedback 24
03:32
Active
Responses
Average time to complete
Status
View results
Open in Excel
You can also export to Excel to really analyze the data. A B C D 1
Start time
Completion time
Name 2
2/1/18 1:12 PM
2/1/18 1:32 PM
Jason Fabian 3
2/1/18 1:18 PM
2/1/18 2:56 PM
Byron Thames 4
2/1/18 1:19 PM
2/1/18 4:19 PM
Rogelio Salerno 5
2/1/18 1:33 PM
2/1/18 1:45 PM
Abigail McDonald 6
2/1/18 1:34 PM
2/1/18 5:06 PM
Shari Nixon
For more information, visit aka.ms/CreateForm