1. Basanta Raj Sigdel, Shital Moktan
Organizational learning and
Knowledge Management
Basanta Raj Sigdel, Shital Moktan

2. Thought of Day

3. What the organizations having better learning practice does?

4. Learning Organization
Continual expansion of knowledge to create desired results
New patterns of thinking are nurtured
Collective aspiration is set free
People learn to learn together
New knowledge and capabilities remain even if individuals leave

5. Driving Forces for LO Increasing Domain Complexity
Accelerating Market Volatility
Intensified Speed of Responsiveness
Diminishing Individual Experiences

6. Elements of Learning Organization
Personal Mastery
Shared vision
Mental models
System Thinking
Team Learning

7. Building Blocks of a LO A supporting learning environment
Concrete learning processes
Leadership that reinforces learning

8. The organizational learning model of Crossan, Lane and White (1999)

9. LO: Maturity
25 Min: Draw the Spider that reflect the LO maturity

10. Learning Organization requires effective KM System

11. R. Ackoff’s “pyramid to wisdom” (1989, 1996)
Knowledge types
Multimedia
Paper-based
Digitally-Indexed
Explicit
= Media-based
Written down
Digitally-Active
Intellectual Property
© ™ (sm)
Patents
Individuals
Tacit
= People knowledge
Groups
in People’s head
R. Ackoff’s “pyramid to wisdom” (1989, 1996)
Source:

12. “KM is a JOURNEY not a DESTINATION”
KM Thoughts
“KM is a JOURNEY not a DESTINATION”
-Warick Holder

13. Knowledge management Source:
The full scope of knowledge management (KM) is not something that is universally accepted.
However, before one looks at the differences in the definitions, let's examine the similarities.
KM is about making the right knowledge available to the right people.
Source:

14. Knowledge management Source: KM must therefore:
create/provide the right tools;
people, knowledge, structures (teams, etc.);
culture, etc.
so as to enhance learning.
Source:
management.html#ixzz3oazFYrYb

15. KM Tools Source: IT Based: Groupware systems & KM 2.0
The intranet and extranet
Data warehousing, data mining
Decision support Systems
Content management systems
Document management systems
Artificial intelligence tools
Simulation tools
Source:
management-tools.html

16. KM Tools Source: Non – IT Based: Cross-functional project teams
KM training & education
Storytelling
Mentoring
Source:
techniques.html

17. Thank you