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Published byVirgil Bradford Modified over 6 years ago
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Chapter 2: Using Your Helping Skills with Diverse Populations
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Diversity A complex concept that includes: Race Gender Disability
Ethnicity Age National Origin Religion Sexual Orientation Disability Beliefs Language Lifestyle Values Socioeconomic status
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Trends in the Workforce
The American workforce is being impacted by three major trends: the aging of the baby boomers combined with a tendency for individuals to work longer increased participation of women a “changing complexion” made up of individuals from more diverse groups
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Organizational Barriers
Negative attitudes toward people from diverse groups Discrimination and prejudice Stereotyping Racism Bias
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Personal Barriers Poor career planning Inadequate skill preparation
Lack of political savvy Lack of proper education Low self-esteem and poor self-image
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Needed Skills and Attitudes
Customize helping skills to meet individual needs Recognize and understand differences within groups Expand and adjust traditional career theories Recognize differences in values
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Helpful Guidelines Examine your own attitudes
Focus on respect for each individual Avoid stereotypes Consider each person’s needs When in doubt, ask Communicate with sensitivity Adapt your approach as needed Be attuned to clients’ legal rights
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Major Legislation Civil Rights Act of provides the most comprehensive base for elimination of discrimination Americans with Disabilities Act - provides protection for disabled who want to be employed Family and Medical Leave Act - enables employees to balance responsibilities of work and family
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