1. How to Modernize IT Service Management
How It Works Infographic

2. Directions Insert slides into existing decks or use stand alone
Example Introducing ServiceNow Value:
Or other PPT you’ve created to show value of project
PDF version for flyers or posters: to-improve-it-delivery.pdf

3. How to Modernize IT Service Management2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT 3
DRIVE ACTION WITH SERVICE AND ASSET AWARENESS 6 5
A SINGLE CLOUD SYSTEM OF RECORD FOR IT 4
PROVIDE ONE PLACE FOR USERS TO MAKE ALL IT REQUESTS
MAKE BETTER DECISIONS WITH DASHBOARDS AND ANALYTICS

4. How to Modernize IT Service Management1
Provide consistency across processes with shared configuration items and service level goals. 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT

5. How to Modernize IT Service Management2
Use automated routing, drag-and-drop assignments, and integrated collaboration to improve the way teams work together. 2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT

6. How to Modernize IT Service Management3
Automate discovery of IT services and assets to gain visibility into cost of ownership and get fast resolution. 2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT 3
DRIVE ACTION WITH SERVICE AND ASSET AWARENESS

7. How to Modernize IT Service Management4
Use dashboards to get actionable insight into service demand, service level compliance, and other key performance indicators. 2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT 3
DRIVE ACTION WITH SERVICE AND ASSET AWARENESS 4
MAKE BETTER DECISIONS WITH DASHBOARDS AND ANALYTICS

8. How to Modernize IT Service Management5
Request and track services through a single service portal and from any device—creating a consumer-like experience. 2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT 3
DRIVE ACTION WITH SERVICE AND ASSET AWARENESS 5 4
PROVIDE ONE PLACE FOR USERS TO MAKE ALL IT REQUESTS
MAKE BETTER DECISIONS WITH DASHBOARDS AND ANALYTICS

9. How to Modernize IT Service Management6
Drive IT efficiencies and reduce costs by consolidating on- premises tools and infrastructure on the ServiceNow Platform. 2
SIMPLIFY WORK WITH VISUAL TASK BOARDS 1
CONSOLIDATE INCIDENT, PROBLEM, AND CHANGE MANAGEMENT
< PREV 3
DRIVE ACTION WITH SERVICE AND ASSET AWARENESS 6 6 5
A SINGLE CLOUD SYSTEM OF RECORD FOR IT 4
PROVIDE ONE PLACE FOR USERS TO MAKE ALL IT REQUESTS
MAKE BETTER DECISIONS WITH DASHBOARDS AND ANALYTICS