1. Total Reward Model for “ Office Manager “ { N Spot Beauty Centre}
Nawar Salah Alameer
Ms. Cathy

2. Examples of Office Manager’s Tasks
Arrange the appointments, customer’s records in an efficient way.
Receive and make calls from and to concerned authorities and talk with them in proper manner.
Type and fill documents in a good way.
Use a variety of software systems including databases, excel and s and manage the file system in a good way.
Make orders for the equipment and supplies that are need to be used and make sure about the arrival time accurately.

3. Total Rewards Model

4. Organisational Culture
Informal way of communicating
Able to get feedback
Relaxed Environment

5. Business Strategy Differentiated Products and Services
Price-Skimming Strategy
Expand project
- short term : GCC
- Long term : world wide

6. HR Strategy
More Employees and professionals
for the expanded shops

7. Elements of Total Reward Model
1- Compensation
Base Pay : Salary = 400 BD
Premium Pay : Skill Based Pay
Variable Pay : Bonus for the best employee in the year

8. 2- Benefits Non Financial :
-Certificate for best the employee of the year
- Sick leaves
- Bereavements
- Holidays Like“ labor day + Eid”

9. 3- Work-Life
Flexible work schedule: “ 8 hours per day” + Ramadhan less Hours
Discount on the services provided in the beauty Centre
20% of the profits for charities.
Volunteer programs.

10. 4- Performance and Recognition
- Performance Review “ Leader Observation”
- Survey “ Team Evaluation” a team members performance on a project and work + Customer Complaints
Recognition
- Employee of the year
- Employee Suggestion Program

11. 5- Development & Career Opportunity
New Technology Training
Corporate Universities
Access to information Network