1. Review Service Request
Review Request
Delegate to Alternate Work Location

2. Review Service Request

3. Type in search criteria Request ID (RID) or additional parameters
to open specific request

4. Click on Request ID (RID)

5. To review Customer information
Click on
Customer hyperlink
Click on
Delegate and /or Add
Work Location

6. Work performed at a different Supplier Work performed at same CMO
and supplier, however a Technical specialist,
one who is not assigned to the primary
CMO, but has been delegated to perform the work
WHY TWO DELEGATE
BUTTONS?

7. we want to Delegate to an Alternate Work Location
In this case
we want to Delegate to an
Alternate Work Location

8. using the same process as
Complete the request
using the same process as
Creating a New Service
Request

9. Select one of the following: this is a required field
Contract, Proposal or
Purchase Order Number,
this is a required field

10. Alternate Work Location
Select Services
To Delegate to
Alternate Work Location

12. Verify delegation to the
correct CMO and
accept CMO
Click Save

13. Screen reflects Sub-Delegation
Click SAVE

14. Review Service Request
To check Delegation
Click on
Review Service Request

15. Type in search criteria
Request ID (RID)

16. Click on Request ID (RID)

17. Reflects sub-delegation