1. Inspiring Change Leading Innovation to challenge the past and deliver
quality outcomes for the future
Supported by:

2. Creating Innovation in Community Pharmacy
Medication Safety – An NPA Case Study
Glyn Walduck
Head of Claims
NPA Insurance Ltd

3. Creating Innovation in Community Pharmacy
Medication Safety Officer
Patient Safety Quarterly Report – Quarter 1 (January – March) 2017
patient-safety-quarterly-report-meet-quality-criteria/

4. Creating Innovation in Community Pharmacy
Wrong Drug – Selection errors
Prednisolone and Gliclazide
Methotrexate – lessons learned?

5. Creating Innovation in Community Pharmacy
Right Drug – Wrong Strength
Dexamethasone
PMR s - use them, but with caution, to maintain patient wellbeing!

6. Creating Innovation in Community Pharmacy
Right Patient – Right Drug
The name game! Allcote/Aucote
How to “address” these concerns

7. Creating Innovation in Community Pharmacy
Script – misinterpretation
Trimethoprim 50mg/5ml “take four 5ml spoonfuls twice a day”
Labelled as “take four 20ml spoonfuls twice a day”
Going solo? Take a break – rectify that mistake!

8. Creating Innovation in Community Pharmacy
Transposition of Dispensed Medicines in pharmacy
Trimethoprim 50mg/5ml oral suspension “10ml twice daily” – 60ml prescribed
Methadone 1mg/1ml oral solution 60ml dispensed
Separate the function at the junction!