1. Reforming Care and Support
Caring for our Future
Reforming Care and Support

2. Why Reform System responds only to crisis Skills and talents untapped
Insufficient Advice and Information
Variable access and availability
No clear carers’ entitlement
Quality is variable and inconsistent
Insufficient join-up within the system
Demographic pressures will increase

3. Supported to maintain independence
Stimulate the development of time banks, use assets and strengths in the community
Involve communities in decisions about health and care commissioning
Develop new ways of investing (Bonds) in trailblazer areas
New care and support housing fund - £200m over 5 years

4. Understand entitlements and responsibilities
Establish a national information website
Support development of online systems
National minimum eligibility threshold
Remove barriers to people moving with their support intact
Extend the right to assessment to all carers

5. Happy with quality of care and support
Set out expectations, and roles of agencies
Clear comparative information about services
Strengthen user feedback systems
Requirements to maintain marketplace
Stop ‘contracting by the minute’
Support continuity through provider failure

6. Dignity and respect in care services
New code of conduct and minimum standards for care workers
More training for the care profession, with care apprenticeships at 100,000 by 2017
Chief Social Worker appointed by end of 2012

7. Control of Care and Support
Legislation for personal budgets
Improve independent advice on finances for care plans
Develop in pilots Direct Payments for those in residential care
Invest £100m in 2013/14 and £200m in 2014/15 in integrated health and social care support