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Importance of Brand Selection
AAK Architects Chapter Breakfast CPD By Samantha Muna Leverage this title slide when presentation is going to be shown on-screen. Insert your image into the IMAGE PLACEHOLDER area to customize this slide.
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CONTENT Hotel Development Process Page 3 Brand Alignment Page 5
Key Brand Attributes Page 11 Conclusion Page 15
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Hotel Development Process
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Hotel Development Process
Secure the site and ensure proper zoning Conduct a market and financial analysis of the project Obtain concept design from an architect Evaluate project cost Conduct investment appraisal and adjust design, if necessary Engage hotel management company and select brand to match feasibility and concept Prepare detailed design Secure planning consent Secure funding Tender the construction contract Construction, fit-out and commissioning Pre-opening process Grand Opening
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Brand Alignment
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WHT DO WE NEED THE BRANDS?
In a tough lending climate, hotel projects aligned with a trusted brand celebrated for its solid reputation, business intelligence and excellent customer service are better poised to receive financing. Brand affiliation is considered a “seal of approval” that can minimize the funding challenge by providing lenders with the confidence and commitment they need to approve financing and move the project forward. With so many brand companies in the hotel space, choice can be a challenge. Understanding what makes each brand distinctive, examining track records of success, and determining which has the best opportunity to prosper in a particular destination is a daunting task. Extracted from Hotel Management Magazine Managing Hotel Construction Challenges
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Marriot = 30 Hilton = 14 IHG = 13 Wyndham = 19 Accor = 14
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HILTON HILTON BRANDS ALL BRANDS LUXURY & LIFESTYLE FULL SERVICE
FOCUSED SERVICE ALL SUITES TIMESHARE
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HILTON BRANDS COMPETITIVE POSITIONING EUROPE Attributes
Competitors in Europe Luxury Located in landmark destinations around the world, more “traditional” luxury Technology savvy travelers, (Conrad Concierge mobile app), contemporary luxury Upper-Upscale to Luxury A Collection of unique hotels, both city and resorts destinations Local landmarks “part of the fabric of their cities”, experience-driven Lifestyle Local experiences in great neighborhoods for both leisure and business travelers Upper-Upscale Full service hotels and resorts; business leisure and meeting /groups segment
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HILTON BRANDS COMPETITIVE POSITIONING EUROPE Attributes
Competitors in Europe Diverse portfolio of full service upscale hotels and resorts (historic icons, small contemporary hotels, resorts and large urban hotels) for both business and leisure travelers. Particularly suited for conversions Focused service, upper-midscale Facilities and service offering designed to facilitate efficiency and drive value through more self-service facilities and technology Focused service, economy Reduced F&B offering, Bundled price and value focus Standardized product
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Key Brand Attributes
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Space is a luxury 500 SQ FT ,000 SQ FT
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Where the little things mean everything Our Stage. Your Story.
POSITIONING ECONOMY MID-MARKET UPSCALE UPPER UPSCALE Brand Slogan Feel the Hamptonality You can count on us Where the little things mean everything Our Stage. Your Story. Minimum Key Count 100 150 Minimum Room Size (m²) 21 m² 24 m² 26 m² (UK) 30 m² (Europe) 28 m² (UK) 32 m² (Europe) Gross Floor Area per key (m²) 35 m² 41.4 m² m² 70 – 111 m² Food & Beverage Full Breakfast Limited Lunch and Dinner Bar 3 meals a day restaurant Multiple Bars and Restaurants In Room Dining - Selected hours 5-9pm 24 hours Conference & Banqueting Minimal Up to 500 m² Market driven - 465 m² min 700 m² + Gym Yes Executive Lounge Optional 13
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Keep your independent spirit. Just add Hilton. Positively Yours.
POSITIONING UPPER UPSCALE LIFESTYLE LUXURY Brand Slogan Keep your independent spirit. Just add Hilton. Positively Yours. Never Just Stay. Stay Inspired. Unforgettable experiences. Landmark destinations. Minimum Key Count 70 150 100 Minimum Room Size (m²) 28 to 32 m² 27 m² (Conversion) 35 m² (New Build) 38 m² Gross Floor Area per key (m²) m² m² m² 93 – 111 m² Food & Beverage 3 meals a day restaurant Bar Brand built around Food & Beverage Hub Multiple Bars and Restaurants In Room Dining Flexible Times Breakfast bag 24 hours Conference & Banqueting Market Driven 560 m² + 650 m² + Gym Yes Yes + Pool Executive Lounge Optional 14
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Conclusion
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Our Proposition to you DELIVERING HIGHEST RETURNS ON YOUR INVESTMENT
PREMIUM PERFORMANCE THE HIGHEST IN THE BUSINESS HILTON COMMERCIAL ENGINE Industry-leading commercial services platform Amongst highest contribution in the industry EXPERT SUPPORT Nearly 100 years of experience You are supported all the way LEADING GROWTH Growing faster than anybody else Biggest pipeline in EMEA and worldwide STRONG BRANDS Most recognized hotel brand in the world Well-defined market leading brands covering all segments WHY CHOOSE US? “Hilton offers a great approach to partnership based on patience, flexibility and cooperation. We’ve developed a solid understanding and appreciation for the power of Hilton’s systems and people.” Callum Thorneycroft, Vice President Oaktree Capital Management “Our regular communication with the brand and development allows us to consider new opportunities for more hotels. Our relationship with Hilton has been successful and based on trust.” Achim Marowsky, Partner, Curator Hotels GmbH (Hampton by Hilton Berlin City West)
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REVENUE & Pricing MANAGEMENT
Hilton performance advantage DRIVING PERFORMANCE TODAY. INSPIRING DEMAND FOR THE FUTURE HONORS LOYALTY PROGRAM ONLINE & MOBILE DIGITAL CRM & RETAILING REVENUE & Pricing MANAGEMENT GLOBAL MARKETING ALLIANCES & PARTNERS RESERVATION CENTERS SUPPLY MANAGEMENT INFORMATION TECHNOLOGY HILTON SALES
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160 MILLION 5,300+ 1,200,000+ FAST GROWTH LARGESTPIPELINE 112% 14 103
GUESTS SERVED ANNUALLY 5,300+ PROPERTIES 1,200,000+ ROOMS TRADING AND PIPELINE FAST GROWTH LEADING THE EMEA PIPELINE* LARGESTPIPELINE WORLDWIDE* 112% REVPAR INDEX EMEA** 14 BRANDS 103 COUNTRIES Source: STR Global Development Pipeline (October 2017), expressed as a share of global pipeline under construction* and share of EMEA pipeline under construction**
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