1. Making Effective Decisions
Section 8.2

2. What You’ll Learn How managers make creative decisions
How to encourage creativity through brainstorming, brainwriting, and wish lists
The six stages of the Meyers model of creative decision making
The four barriers to effective decision making.

3. Question
How do you define the word creativity?

4. 5 Steps to Make Creative Decisions (p.192)
Preparation - investigate all parts
Concentration - timetable
Incubation - options
Illumination – acceptable solution
Verification – test solution

5. Encouraging Creativity
Managers encourage creativity with these techniques:
Brainstorming—A group of people coming up with as many different ideas as possible to help solve a problem, without making judgments about those ideas.
Brainwriting—Like brainstorming except group members write down their ideas to help solve a problem.
Wish Lists—A group solving a problem by imagining they have the power to solve any problem without regard for physical or financial constraints.

6. Meyers Model for Creative Decision Making
1. Recognition – describe
2. Fact Finding – gather more information
3. Problem Finding – revisit problem
4. Idea Finding - brainstorming
5. Solution Finding – match problems with solution
6. Acceptance Finding – implement solution
P.195

7. Activity
Using the Meyers Model, your group will brainwrite a solution to the following
Our class received 1,000 t-shirts from a rock group to help the homeless. What would your group do to benefit the most people and why?

8. Barriers to Effective Decision Making
Complacency – easier problem
Avoidance – denies importance
Panic - frantic
Indecisiveness – unable to make final decision

9. Decision-Making Characteristics
Successful companies have several decision-making characteristics in common:
Accepting change
Listening to customers
Decentralizing authority
Hiring carefully
Training employees continuously
Controlling costs

10. Assessment
P.197
Fact and Idea Review #1-4
Critical Thinking #1 and 2