1. Wireless Restaurant System We will serve you better … Proposed and prepared by Chin Ping Ming (IT 06122)

2. Current System Malaysian Delights –Ordering interface

3. Malaysia Delights Network Architecture

4. Improvement to Current System Overall Modules (Part 1): –Ordering Module Waiters Clients –Queuing Module –Mobile order/checking module

5. Improvement to Current System Overall Modules (Part 2): –Payment Module –Kitchen Module –Job Dispatch Module

6. Improvement to Current System Overall Modules (Part 3): –Sales Profiles Module –Stock Control Module (Outlet Performance) –Menu Update Module –Customer Information Management module –Setting Module

7. What is WRS? Ordered is sent to kitchen, cashier wirelessly. Waiter Order is sent thru Bluetooth to the server Order is sent to kitchen & cashier Kitchen Cashier

8. What is WRS? Customer pre-order or check restaurant status while on the road. Client Order is sent thru GPRS to the server Order is sent to kitchen & cashier Kitchen Cashier Users send request to confirm available seats and make reservation

9. What is WRS? Management able access real-time restaurant information. Management Get/update Real-Time info from/to all outlets. Wireless Network Penang Information is sent over the wireless network K.L. Johor

10. Waiter Client Order is taken from customer Wireless Network Order is sent thru Bluetooth to the network Management Get/update Real- Time info from/to all outlets. Preparing/ Delivery Status sent to network Information is sent over the wireless network Order is sent thru GPRS to the network Users send request to confirm available seats and make reservation Cashier Order is sent to cashier Order is sent to kitchen Kitchen The overview architecture of Wireless Restaurant System

11. Management Modules Management View Interface –Update Menu –Sales Profile –Customer Info. –Stock Control –Setting –Technical Support

12. Management Modules Update Menu Interface 2 –Main Dishes –Drinks –Today Special –Deserts

13. Management Modules Update Menu Interface 2 –Add new food/drink –Edit specific food/drink –Delete food/drink –Back to Main Menu Current Dishes Nasi Goreng Kampung Nasi Ayam Mee Hokkien Mee Hailam Chicken ChopAdd EditDeleteQuit

14. Management Modules Sales Profile Interface –Add new employee –Edit employee data –Delete employee –View employee Performance Employee_idSearch addeditQuit Employee Profiles: ID: Name: Commisssion: Daily order: Performance: Moderate Chen RM 76.98 K 01233 22/09/03

15. Management Modules Stock Control Interface –View Daily Stocks –View Monthly Stock –Print Reports PenangSearch DailyMonthlyQuit

16. Management Modules Customer Management Interface –Add new customer –Edit customer data –Delete customer –View customer preferences cust_idSearch addmodifyQuit Customer Info.: ID: Name: Birth Day: Preferences: Points: C 0782 Chin 04/10/80 details 1055

17. Mobile phone users booking module Wireless Network BOOK 2 14:00 OK Yes, your request is accepted. Are you sure you want to book? Reply 1 to book, 2 to cancel. OK 1 Thank you for your booking. Your booking Id is: 123. Please come to the restaurant 10 minutes before the booking time. Thank you. OK

18. Mobile customer preorder module Wireless Network

19. Mobile customer preorder module Wireless Network

20. Mobile customer preorder module

21. Queue module Preorder customr Pre book customer N customer Priority

22. Queue module Prebook customer N customer SEATS N customer Prebook customer Preorder customer

23. System Requirement A wireless connection enabled pocket pc GPRS to PC connector Bluetooth to PC connector A GPRS enabled mobile phone A computer that serve as a server. Hardware requirement

24. System Requirement Software requirement Java 2 Platform, Micro Edition (J2ME) Microsoft Mobile Development Kit Microsoft SQL as a database

25. Why WRS? To implement a complete business solution system To enhance the management system of a restaurant to make it more efficiency To have an alternative way for the users to order food or booking seats in a more convenience way. To widen their market and increase the performance of the company.

26. Core Value of WRS MOBILITY GPRS - every party can access the system anytime. - UPS uses GPRS for instant delivery alerts Mobile handheld devices used users can use the system at anywhere Important functionality for business competitiveness advantage.

27. Core Value of WRS COST EFFECTIVENESS for business data transaction GPRS – only pay for data sent rather than dial up online 24 hours FedEx rolling out 40,000 GPRS- enabled devices across its US operation in an attempt to save $20m (£13m) a year - save cost in management

28. Core Value of WRS For example, 1 customer = 0.5 KB RM 0.005 (Digi) x 0.5 = RM 0.0025/customer RM 0.0025 x 1000 customer = RM 2.5 Internet? Cost??

29. Return of Investment serve 1 x more per day (if RM 20 per table and there are 20 tables) RM 20 x 20 x 30 days = RM 12,000 Able to proceed another 25% of line (if 20 person is in line 25% x 20 =5 person) 5 x RM20 x 30 days = RM 3000

30. Return of Investment Cut down on inventory mistake 10 % (exp. Inventory purchases are RM 50,000) RM 50,000 x 10% = RM 5,000 Total ROI = RM 12,000 x 12 = RM144,000 + RM 3,000 x 12 = RM 3,600 + RM 5,000 RM 185,000

31. Conclusion business-wise solution system Market valuable Helpful in management system Gain competitiveness advantage Restaurant Market in Malaysia is wide Still uncommon but it is market valuable.