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Gaining the attention of your ideal clients. MODULE 3

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1 Gaining the attention of your ideal clients. MODULE 3
Promotion Gaining the attention of your ideal clients. MODULE 3

2 3 Without people knowing who you are, you’re not going to be able to make a sale! Module 3 focuses on choosing a small number of marketing channels, and determining how you will work them consistently, persistently, and patiently.

3 Why Market?

4 “People buy from people they know, like and trust.”

5 The Challenge Consulting is not transactional.
It is a high cost service. So to make sales you need to create deeper connections with your prospects. Before they buy they need to know, like and trust us. That means that the sales process is long, and leads typically need a lot of nurturing The aim of marketing, therefore, is to become known, liked and trusted, and to stay top of mind with your ideal clients

6 “People buy for one of two reasons —  they buy to move closer to pleasure or to move further away from pain.”

7 There’s Two Reasons to Market:
To win work now To win work in the future There’s Three Core Marketing Targets Your ideal client who knows you and who has bought from you before Your ideal client who may or may not know you and who hasn’t bought from you before People who can get you in front of your ideal clients

8 The 3 Audience Types Oblivious: Don’t realise they have a problem
Afflicted: Have an idea of what their problem is, but not how to fix it Informed: Know what their problem is, and the solution, but may not yet know that you can provide the answer Your marketing channels should address each type to be the most effective.

9 Your Target Marketing Outcomes
Get attention Gain permission to stay in touch Create understanding: Take people through the journey from Oblivious to Afflicted to Informed Stay top of mind so that when they have a need they remember you

10 Seth Godin, Permission Marketing
“Permission marketing encourages prospects to participate in a long-term, interactive marketing campaign in which they are rewarded in some way for paying attention to increasingly relevant messages.” Seth Godin, Permission Marketing

11 Permission Marketing is…
Anticipated – People look forward to hearing from you Personal – the messages are directly related to the individual Relevant – the marketing is about something the prospect is interested in

12 5 Marketing Secrets Every marketing channel can work
Marketing consumes a lot of time and takes a lot of time to get results Marketing requires consistency and dedication To be able to market affordably, you need to be a specialist and target a niche Everything you do in marketing is designed to move the ideal client on to the next step

13 Marketing Channels

14 Marketing Channels Traditional In-Person Traditional Written Digital
Networking Exhibitions Training Public Speaking Professional Associations Cold Calling Sponsorship Partners Private events (dinners) Traditional Written Book Published Articles Direct Mail Business Cards Digital Website Blog Podcast Vlog Search Engine Optimisation Webinars Infographics Guides/White Papers Digital - Social Media Profiles Groups Paid Advertising

15 Audience Building & Content Distribution
Becoming known, liked and trusted. Taking people through the journey from Oblivious to Afflicted to Informed.

16 Content Marketing (with permission)
Create Distribute Be GDPR compliant Send to list distribute via Social media Monitor & Optimise Monitor feedback Tweak/Fix errors A/B test Repurpose (superset) Blog VLOG Podcast

17 Social Media

18 Social Media Monthly active users (July 2018) Facebook (2,200,000,000)
YouTube (1,900,000,000) (owned by Google) LinkedIn (106,000,000) Instagram (800,000,000) (owned by Facebook) Twitter (336,000,000) Meetup (35,300,000)

19 LinkedIn Personal Profile: Make it client focused – not an online CV
Company Page: Create and use to distribute content Groups: Become a member of other groups to gain the ability to message people, and to get your content in front of a wider audience LinkedIn Premium: Expensive, but provides more in-depth search capabilities and the ability to message contacts you’re not connected to via InMail LinkedIn Advertising: Can be expensive compared to Facebook, but a better platform for targeting corporates

20 Facebook Personal Profile: Keep for personal, do not use for your business as it’s not only against FB terms, but it means you’ll lose the ability to have a personal profile Public Figure Profile and/or Company Page: Use for content distribution and for content curation in your FB group (if you choose to create one) Groups: Better engagement over LinkedIn, but unlikely to be utilised by anyone in a mid to large corporate Facebook Advertising: Costs are increasing and if targeting corporates, likely to be a poor investment choice

21 Your Marketing Foundations

22 1. Basics Business email address Business cards
Professional LinkedIn profile

23 2. Lead Magnet An incentive to offer in exchange for contact information. It’s the first step to adding someone to your list. Use with both traditional and digital marketing approaches Include a Call To Action Make it part of an indoctrination sequence Distribute it Plan for the follow up

24 3. Keep In Touch List Create a structured list of the people you met who you believe there’s value in keeping in touch with. They could be previous clients, team members/contractors/subcontractors (alumni), business contacts, etc. Records key details, such as: Name Business Last met/contacted When to meet next Who paid! Follow it up!

25 4. Website Your website will typically be the second port of call after your LinkedIn profile It provides the hub for all your marketing efforts – both traditional and digital, and supports all 3 marketing targets It should contain the following: Your blog/vlog/podcast Resources section Services Pages About Your story Contact Us Create CTA’s everywhere – get people on your ‘permission’ list Follow-Up with an sequence

26 5. Email List A key business asset
Creates life and longevity to all your marketing efforts by enabling you to continue to reach out to people who have discovered you before Utilise automation tools – Mailchimp, ActiveCampaign, etc. Focus on growing a list of quality contacts – quality over quantity

27 Tell Me, What is it You Do?

28 Elevator pitch or mantra or strapline
Who (do I help), What (result), How (is the way I help them special), Why (does it matter)? Examples: Elevator pitch: I help B2B consulting business owners build sustainable and scalable consulting businesses, using our proven methodology called the Consulting Compass, in order to give them the confidence to go after big clients, and achieve high fees without burning out from overwork. Mantra: Sustainable, Scalable, Saleable Consulting Businesses Strapline: More Clients, More Predictability, More Profits

29 Creating Your Marketing Funnel

30 What is a Marketing Funnel
Traditionally, a Marketing Funnel is simply a metaphor for the journey someone takes from first finding out about you, to becoming a customer. Your task is to choose marketing channels to support your marketing funnels.

31 A More Modern Approach The traditional funnel model relies primarily on closing a sale and moving on to find the next client. A more modern view is to put greater emphasis on post sale nurturing. This means focusing on growth, not just acquisition. For the consulting business, this is more about the convergence of traditional with digital marketing methods. Source:

32 The convergence of traditional and digital
Online ad Traditional In-person meet Reads magazine article First Contact Schedule a meeting Wait for them to make contact Download lead magnet Capture into marketing software Follow-Up nurture campaign sending them to published content Regular newsletter More in-person meetings Nurture

33 Orange boxes are start points
Orange line means prospect takes the action Solid blue line means you take a planned action Dotted blue line means unplanned action you take Light blue box = your action Dark blue box = qualified opportunity Dark blue box with red surround is the target outcome Copyright 2018 Consulting Compass Marketing Funnel Once nurture sequence completes, revert to standard mailings New subscriber nurture sequence newsletter START HERE Drive traffic to lead magnet (Ads, social posts, , etc.) Helps to create authority and encourage responses from further cold outreach whilst also providing value back to known contacts campaign START HERE Outreach and infographic create ideas for a ‘companion’ article (lead magnet) Cold Outreach (Social Media, Cold , Cold Calling, Exhibitions, Networking) Data enables you to create an infographic Webinar Understand Ideal Client Problems Infographic Lead Magnet (Capture via Landing Page) Can capture phone number to follow-up with a warm call START HERE Signature Service Warm Outreach (known contacts) Initial Discovery service offering Full Discovery service Outbound Call (Warm call) Understanding problems provides ideas for blog articles that will resonate with your ideal client (if blogging is a chosen marketing channel) Infographics are not typically restricted content, but you could request a phone number for access and make a warm call, although that might be premature (and must be GDPR compliant) It’s also rare, but an infographic can result in a prospect and/or partners directly reaching out Distribute links to blog articles via as many mediums as possible i.e. LinkedIn profile page, company profile page, LinkedIn groups, Facebook groups, etc. It’s rare, but a blog article can result in a prospect and/or partners directly reaching out Client Meeting Blog article Inbound call (Hot call) Complimentary Services (Project revenue) Proposal Complimentary Services (Recurring revenue) Blog articles hosted on your website have Calls to Action (CTA) to join your mailing list Blog articles hosted on website have CTA to ‘Contact Us’ Website (Contact Us) Get to the ‘Proposal’ box in as few moves as possible!

34 Signature content Use for a talk, or a guide, or etc.
Create your outline Include your personal story Use empathy

35 Define your marketing approach
Complete the following task: 3.1 Complete an audit of your current social media presence 3.2 Determine your preferred marketing channels 3.3 Audit your marketing foundations 3.4 Start your 'Keep in Touch List' with a list of at least 2 people that you can reach out to this week 3.5 Define your mantra/strap line/elevator pitch (pick one). Share in the Facebook group and provide peer critique on other’s

36 Create Your Door Openers

37 3.6 Create An Infographic Utilising the data that you have gathered from your prospect outreach calls, possibly combined with further research of your own, create an infographic. Utilise software of your choice to do so – I recommend Visme. Include your Strap Line or Mantra (if that is what you have chosen) in the footer and include a hyperlink to your website. Share it the Consulting Business Navigators group on Facebook. Provide critique on the submissions by your peers (Be respectful; add value!)

38 3.7 Create Your Lead Magnet
Taking your research and infographic into account, determine a more in-depth companion guide that takes it to the next level Choose an marketing platform provider Provide the Lead Magnet as ‘gated’ content on your website


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