1. Tally.ERP 9 for Hotel Management

2. Agenda Hotel Management –An Overview
How Hotel Management Operations are Structured
Tally.ERP 9 for Hotel Management
Business Process Flow
Primary Requirement- Hence Opportunity
Tally.ERP 9- Fitment

3. Hotel Management –An Overview
HOSPITALITY
STORES/PURCHASES
ACCOUNTING & MIS REPORTS

4. How Hotel Management Operations are Structured

5. How Hotel Management Operations are Structured
An Overview
HOSPITALITY
ACCOUNTING & MIS REPORTS
STORES/PURCHASES

6. Hotel Management- Hospitality -An Overview
FRONT OFFICE
BAR / RESTAURANT
BANQUET/ CONFERENCE HALL

7. Process Flow- Front Office- Room Enquiry and Reservation

8. Process Flow- Front Office- Room Check-In and Check-Out

9. Primary Requirement- Front Office-Hence Opportunities
Category/Module
Major Requirement
Explanation
Front Office
Room Enquiry and Reservation Management
Rooms enquiry and reservation are the major requirements for this industry. Handling the guest’ room enquiries via , website, walk-ins and through agents are very crucial. At any point of time, the reception should have the complete information of empty rooms and occupied rooms.
Bill settlement (Invoice)
While preparing the bill, reception needs to consider the different services availed by the guests. All these services need to add to the bill. The final bill should also contain the luxury tax and service tax information.
C-Form
The lodges, will have to submit the ‘foreigners’ information to the respective police station. The guests’ details has to be submitted in a prescribed form called C-Form. The C-Form contains the country, passport and visa details etc., of the guests.

10. Tally.ERP 9 Fitment- Front Office
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 1
Room setup and labeling of rooms (Ac, Non-Ac, Deluxe etc.)
Yes 2
Setup service tax 3
Setup the Luxury tax 4
Check room availability 5
Advance room booking 6
Capture the guests purpose of visit 7
Guests-ledger formation for room booking 8
Origin information of guests- Country, Nationality, Passport No, Foreigners details etc. ) 9
Reservation remarks 10
Special discount setup for corporates 11
Book rooms with approximate check-in and check-out date 12
Manage user restriction 13
Different modes of payments -Debit/Credit card, Gift voucher, Cash etc. 14
Setup the room tariff
Contd..

11. Tally.ERP 9 Fitment- Front Office
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 15
Guests- room check in time and date
Yes 16
Guests- advance collection and issue receipt 17
Guests- registration card 19
Guests- room allotment 20
Generate room bill 21
Room service bill 22
Laundry service bill 23
Check-In report 24
Print Check -Out bill (Invoice) 25
Calculate luxury tax 26
Calculate service tax 27
Setup for discount masters 28
C-Form 29
Additional bed requirement 30
Commission charges for agents
Contd..

12. Tally.ERP 9 Fitment- Front Office
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 31
Telephone charges (intercom telephone charges)
Yes 32
Other maintenance expenses management

13. Hotel Management- Hospitality -An Overview
FRONT OFFICE
BAR / RESTAURANT
BANQUET/ CONFERENCE HALL

14. Process Flow- Bar/ Restaurant

15. Primary Requirement- Bar / Restaurant- Hence Opportunities
Category/Module
Major Requirement
Explanation
Bar/ Restaurant
Kitchen Order Ticket (KOT)
Preparation of KOT is very important for Bar / Restaurant. Each order
from guest will be treated as single KOT. All the KOT will be send for final
billing. Therefore handling of KOT is one of the major requirement.
Billing
KOT needs to be converted into final bill along with the waiter’s details and
deliver to the guest. The guests will have the flexibility to make the
payment immediately or he can add the bill to his room bill.
Multiple payment Modes
Guests can make the payment in multiple modes. The restaurant should have the
flexibility to handle the same . The payment modes could be cash /debit/credit
cards etc.
Waiter wise KOT details
Each KOT should contain the waiter name and table details.

16. Tally.ERP 9 Fitment- Bar / Restaurant
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 1
Setup table masters
Yes 2
Setup item masters 3
Setup complementary item masters 4
Manage item pricing 5
Manage KOTs 6
Generate automatic KOT number 7
Print KOT 8
Generate bill 9
Calculate service tax 10
Calculate VAT 11
Enable user-wise billing 12
Restaurant register 13
Empty table list 14
Cash receipts 15
Multiple modes of payments (Cash/Cards/Coupon)
Contd..

17. Tally.ERP 9 Fitment- Bar / Restaurant
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 16
Cash summary (Cards/Cash)
Yes 17
Pending KOT details 18
Table timing details 19
Tables reservation 20
Transfer bill to room 21
Calculate service tax and VAT 22
Table reservation 23
Manage weekend offers (price levels)

18. Hotel Management- Hospitality -An Overview
FRONT OFFICE
BAR / RESTAURANT
BANQUET/ CONFERENCE HALL

19. Tally.ERP 9 Fitment- Banquet/Conference Hall
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 1
Hall reservation
Yes 2
Corporate price levels 3
Banquet hall bill generation 4
Banquet hall register 5
Bill settlement 6
Hall other expenses management
Contd..

20. How Hotel Management Operations are Structured
An Overview
HOSPITALITY
ACCOUNTING & MIS REPORTS
STORES/PURCHASES

21. Process Flow- Stores/Purchases

22. Primary Requirement-Stores/Purchases- Hence Opportunities
Category/Module
Major Requirement
Explanation
Stores/ Purchases
Purchases of Inventory (department Wise)
Inventory handling is another major requirement for hotels. Each
department will have different requirement of items. Preparation of
purchase order or indent, multiple supplier management, preparation of
GRN and purchase Invoice are very important.

23. Tally.ERP 9 Fitment- Stores/Purchases
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 1
Item master creation
Yes 2
Purchase order/Indent generation 3
Goods receipt note 4
Purchase returns 5
Re-order levels 6
Physical stock entry 7
Re-order level status report 8
Physical stock register 9
Inventory report 10
Purchase order book 11
Stock transfer report- Department-wise 12
Purchase order outstanding report 13
Negative stock report 14
Monthly sales analysis report
Contd..

24. How Hotel Management Operations are Structured
An Overview
HOSPITALITY
STORES/PURCHASES
ACCOUNTING & MIS REPORTS

25. Process Flow- Accounts & MIS Reports

26. Tally.ERP 9 Fitment- Accounts & MIS Reports
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 1
Receipts and payments
Yes 2
Room bill settlement 3
Multiple payment modes 4
Bank reconciliation 5
Bank challan preparation and printing 6
P&L Account 7
Cash and Bank summary 8
Cheque printing 9
Statutory compliances 10
Luxury tax form IV 11
Outstanding receivable and payable 12
Occupied room details 13
Room reservation report 14
Empty room report

27. Tally.ERP 9 Fitment- Accounts & MIS Reports
SL NO
Requirement
Tally.ERP 9
Customisation/ Integration 15
Room register
Yes 16
Billed and settled party report 17
Complementary report 18
Advanced room booking register 19
Current guest list 20
Department –wise profit report 21
Department-wise collection report 22
Group company 23
Manage your outlets 24
Payroll 25
Integrate with third party applications 26
Tracking monthly maintenance cost

28. Thank You
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