1. Chapter 6
Effective Management

2. Management Skills Conceptual skills Interpersonal skills
All managers must possess three types of management skills:
Conceptual skills
Interpersonal skills
Technical skills

3. Management Skills and Levels of Management
Conceptual skills
Most important
Top management who decide the company’s direction and strategy.
Middle management
Because both middle and first-line management deal with less complicated problems and tasks.
First-line management
Least important

4. Management Skills and Levels of Management
Interpersonal skills
Most important
Equally important to all three levels of management because all managers have to work with people all the time.
Least important

5. Management Skills and Levels of Management
Technical skills
Most important
First-line management: because they work closely with the workers.
Middle management
Top management
Least important

6. Management Skills and Levels of Management
Top
management
Middle
First-line
Interpersonal skills
Conceptual skills
Technical skills

7. Principles of Effective Management
Division of labour
Unity of command
Unity of direction
Authority and responsibility
Management by objectives