1. Session 3: The world of business
Time: 11: :50 am
Objectives
Finding out specific information from the text and synthesizing it in the discussion
Practicing your critical reading skill
Tasks
6. How can a business "make-over" happen?
7. What makes a millionaire?
8. What are the differences?

2. Task 6: How can a business "make-over" happen?

3. Task 6: How can a business "make-over" happen? (1)
Read the text carefully and then answer the questions below.
What is wrong with Watkins Eurocare Auto Service?
What hinders its growth according to the text?
What should be done to turn the business around according to Fuller?

4. Task 6: How can a business "make-over" happen? (2)
What is wrong with Watkins Eurocare Auto Service? (It is losing money)
What hinders its growth according to the text? (failure to attract new customers; the small size of the shop)
What should be done to turn the business around according to Fuller? (Increase revenue by at least 25%; keep building a good relationship with old customers; attract new customers; increase the shop's size)