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ctcLink Project Update ctcLink Executive Leadership Committee
November 7, 2018 Choi Halladay - District Vice President for Administrative Services Pierce College, ctcLink SC Chair Christy Campbell – SBCTC ctcLink Project Director
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Agenda Item Description Duration Facilitator Welcome 2 minutes Jan 2.
Welcome 2 minutes Jan 2. Approval of Minutes Kevin 3. ctcLink Program Status -Remediation -Deployment Group 2 -Deployment Group 3 20 minutes Christy 4. Budget Status 3 minutes 5. PM Summit Summary, Outcomes, Discussion 10 minutes 6. Governance Update (Working Group, Steering Committee) 5 minutes Christy/Choi 7. Review WACTC Business Meeting Report-Out Talking Points Kevin/ Christy 8. Next Meeting Items & Adjourn
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Ctclink Minutes – October 23, 2018
Approval
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Ctclink program status
Remediation Deployment Group 2 Deployment Group 3
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Remediation Summary Finance Management Category (15)
# Tickets Remaining Fiscal Year End / COA (Not all Remediation has tickets created) 3 Budget Tool Deployment 2/3 7 SBCTC Support/Operations 2 Human Capital Management Category (9) # Tickets Remaining Faculty Workload 1 Budget Tool Deployment 2/3 5 SBCTC Support/Operations 2 Campus Solutions Category (15) # Tickets Remaining Fiscal Year End 4 Continuing Education Solution Online Admissions Application Solution 1 Deployment 2/3 Other / Training 5
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Other ctcLink Project Activities – Status as of October 26, 2018
New Solution Status RFP Publish Solution Decision Physical Inventory (Asset Tracking) Vendor Solutions being evaluated New PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 Delayed to evaluate new functionality within PS Continuing Education RFP was developed Sub-committee reviewed draft and Governance approved RFP RFP released October 15, 2018 with proposals due November 15, 2018 10/15/2018 TBD Online Admissions Application Sub-Committee finalized OAA requirements Need Approval of requirements Project Team is reviewing requirements and Fit/Gap against ctcLink functionality RFP need will be evaluated based upon Fit/Gap 11/1/2018 1/20/2019 Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution / If needed, develop RFP 12/1/2018 *Dependent on FLC FY Activities to be complete 2/20/2019 Accessibility Continued discussions with Appsian (formerly Grey Heller) Validation approach using Appsian solution on ctcLink versions being discussed and coordinated. N/A Guided Pathways Steering Committee approved approach for gathering business requirements for Guided Pathways
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Project Overall Status – October 26, 2018
G Program is on track and making expected progress Key activities are being executed per the timeline and budget Scope Y Monitoring scope and timing of Chart of Accounts, Budgeting Tool, Continuing Education, Online Admissions Application, and OBIA implementations Schedule Analyzing resource overlap between DG2 and DG3 tasks Project Plan has been baselined but will need a second baseline once training activities are defined Budget ctcLink Budget currently tracking under budget: Delayed hiring Timing of re-implementation of solutions (Continuing Education, Online Admissions Application, Budget) LEGEND: On track Some issues, under control Significant issues, not under control G Y R Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment is still underway due to the rework of key solutions. Deployment Group 2 (DG2) is in the Structure Phase, focused on Local Configuration and Conversion activities. The Global Design/ Configuration Framework and previous Common Process Workshops (CPW) recommendations continue to move through governance for approval. The DG2 Go-Live is scheduled for October 2019, based upon DG2 college agreement per existing business activities and academic calendars. Analysis has begun on ctcLink project resource overlap between DG2 and DG3 activities. A PM Summit is scheduled for Nov. 1-2, followed by a DG3 Pre-kickoff the afternoon of Nov. 2. Remediation work continues to be a priority working in parallel with the Deployment activities. The Continuing Education RFP was released on Oct. 15. Remediation Status Campus Solutions Open Tab - 13/45 Closed Tab – 2/13 Financial Management Open Tab - 14/39 Closed Tab – 1/35 Human Capital Management Open Tab - 09/25 Closed Tab – 0/07 Faculty Workload Delayed due to AWS migration, date DRS ERP Support working with CCS Absence Management Full-Time EE resolved, Adjuncts in progress Security Audit Controls Incorporated into Security Redesign Student Billing GDR approved and work in progress Budget Planning Solution Requirements need to be created Online Admissions Solution Requirements finalized, Fit/Gap with ctcLink Continuing Education Solution RFP posted. Proposals due Nov.15, 2018. Risks Mitigating Actions H Spokane - Significant time & resources will be needed to prepare for COA (Chart of Accounts) rollout. Create schedule and WBS by end of year 2018. Clark - Financial Aid - lack of understanding of dual processing. May need to consider additional staffing, but this is dependent on understanding of the new business processes. Initial meeting with project staff to understand options and express any concerns. C SBCTC - HCM's limited resources could cause delays. Two HRGs in the agency. One staff member started recently so training efforts are taking place while managing day-to-day work to stay on schedule and complete data validation efforts. LEGEND: Critical High Moderate Low C H M L Issues Status Update M Clark - Plan Code Homework – for future deployments, would be much easier if colleges had EPC (Educational Program Code) as one of the fields. This issue has been assigned to the CS team to consider for future deployment groups. H SBCTC - Year end completion impacting homework completion, SBCTC ctcLink efforts. Staff is currently working extra hours to maintain state and SBCTC Agency effort. LEGEND: High Medium Low H M L
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Deployment Group 3 – DG3 Completed DG3 Pre-Kick-Off – Nov. 2, 2018
Begin bi-weekly DG3 meetings – Nov. 7, 2018 Begin Peer Review meetings for readiness – TBD College requested Pre-Kick Off meetings (Dec. 2018) College Leadership Discussion College ctcLink Project Team College Individual Kick-Off meetings (Jan. 2019) DG3 Kick-Off – Jan. 28, 2019
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Deployment Group 3: Gate 1 Initiation Phase Progress – as of October 26, 2018
Initiation Phase Deliverables Cascadia Lower Columbia Olympic Peninsula Pierce Resource Plan and Budget C NR College Project Charter Baselined MS Project Schedule OCM Plan Communication Plan Local College Training Plan IP Risk Management Plan Data Cleansing Plan Legacy Business Process Mapping Supplemental Systems Assessment Legend NR: Not Received, deliverable not posted to cDR IP: In Progress, draft deliverable has been posted to cDR C: Complete, final deliverable posted to cDR
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Moran Technology Quality Assurance Report
Report Recommendations as of October 2018 Y Status/QA# Findings ctcLink Responses Y QA 0132 AFRS CEMLI Status is a QA concern. During the Remediation Project, due to resource constraints, this work was put on-hold. Reporting to State OFM has now resurfaced and the ctcLink Project team needs to get this work completed and operational to meet SBCTC reporting requirements to the State OFM. The AFRS CEMLI is a priority for the State Board including the ctcLink project. Resources are allocated to complete the AFRS CEMLI work. We will continue to track this work to make sure the work is progressing. The State Board has requested this work be complete by new Fiscal Year / July 2018. UPDATE: The team has made great progress, but has requested a separate testing environment to complete testing. The new timeline to complete testing and the migration to production is late October 2018. QA 0140 The new concept for Training Delivery has major benefits for the ongoing education of college administrative staff in ctcLink business process and PeopleSoft functionality. QA would recommend that the revised scope of the training model be widely communicated to the stakeholders at this time given the positive expectations for the resulting outcomes. The training team is working on the new training approach for ctcLink. We are developing a prototype of the new approach and will evaluate once it is complete. We are also looking at the overall content development scope and looking at external vendors to help build out the self-paced training. As we finalize the approach, we will work with the colleges for feedback. QA 142 QA recommends that SBCTC ensure that The Burgundy Group delivers a fully documented Technical Architecture of the ctcLink System as they have implemented it in the Amazon Web Services environment. ctcLink Technical and ERP Support staff require this documentation. This Technical Architecture documentation has been requested at this time. QA will continue to report on this Open item until it has been received, reviewed, and accepted. The ctcLink Technical Project Manager will work with the SBCTC Application Services Director to work with our managed services provider Burgundy to develop the ctcLink production and project fully documented Technical Architecture. OCIO Investment Plan Conditions – October 2018 G Condition Status G 6 OCIO approval of the 3 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application Planned 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live
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Budget Status – as of September 30, 2018
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Staffing update Employee - Open Roles
1 Student Financials Analyst - Posted 2 Finance Analysts - Posted 1 Applications Configuration Management – Posted 1 Communications/OCM Shared Role - Interviewing
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Ctclink Governance Update
ctcLink Steering Committee (SC) ctcLink Working Group (WG) ctcLink SC Charter reviewed, updated, and sign-off Updated ctcLink Project Charter - Reviewed ctcLink WG Charter reviewed, updated, and sign-off Decisions / Recommendations to SC Deployment Group 2 – Timeline Global Framework FSCM/HCM GDR - Approved CS GDR – In Process CPW Processes New Hire Grants Management Absence Management (Partial approved) Benefits Lifecycle Course Management Class Scheduling Financial Aid ISIR Managing Beginning of Term Guided Pathways Requirements Gathering Under Review: Committee Selection Process CS GDR – Approved Admissions Absence Management
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Recent PM/OCM Events Project & Organizational Change Management (PM/OCM Training Project Management Training – 23 College and ctcLink PM participants Organizational Change Management Training – 27 College and ctcLink PM/OCM participants Project Manager (PM) Summit 26 College PM/OCM participated in person 4 College PM/OCM participated remotely High Level Discussions Schedule and Status Reporting Quality Management Organizational Change Management / College Roles & Alignment Life After Go-Live Conversion/Data Validation End User Training User Acceptance Testing Security Redesign
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Questions?
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Remediation Open – Finance
# Item # Description Status Planned Date Adjusted Date 1 19057 Ability for each organizational unit to develop and modify a budget at any level of the organizational structure and at any level of the program structure, throughout the budget development process. Open DG3 2/1/2020 Needs RFP 2 19297 Distribute and report labor costs based on user-defined criteria, with full integration and reconciliation of data between GL, Payroll, and Student. 8/1/2018 10/24/2019 Training Materials 3 19299 Provide a journal entry toolset, including but not limited to a standardize spreadsheet template, to facilitate streamlined journal entry and upload. 4 19304 Standardize sub-objects and mapping to a system-wide structure for each unique GL created at the college-level. 1/1/2018 7/1/2019 New COA 5 19323 Supports GL account verification across applications. 2/1/2018 TBD FY Deliverable 6 19342 Support vendor payment advance process based on user-defined criteria (e.g., each college is authorized to draw an advance against the State Treasurer, with the amount equal to 17% of preceding biennium's monthly allocation). 12/1/2017 Need SB Process 7 19382 Integrate seamlessly with receivables processes to collect funds from vendors and recover overpayments.
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Remediation Open – Finance, cont’d
# Item # Description Status Planned Date Adjusted Date 8 19454 Create and maintain as many payment forms and templates, including remittance detail, as required to meet institutional needs and local needs of individual colleges. Open 8/1/2018 10/24/2019 Training Materials 9 19633 Enable reconciliation process based on user-defined business rules (e.g., able to identify transaction source). 1/1/2018 TBD FY Deliverables 10 19747 Calculate and report indirect costs based on user-defined criteria. 2/1/2019 ERP Support 11 19968 Track grants separately from G/L Chart of Accounts and reconcile the two. 12 20212 Comparison of Actual to Budget (Revenues/Receipts and Expenditures) 12/29/2017 2/1/2020 Need RFP 13 N/A - 39 Must configure system to utilize correspondence to vendors for all PO’s. 1/1/2019 14 N/A - 41 College needs a budget development system that allows for adequate budget building process. DG3 15 19713 Dispose of financial and non-financial assets. Closed DG2
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Remediation Open – Human Resources
# Item # Description Status Planned Date Adjusted Date 1 20596 Faculty Workload to generate and modify documents and pay for adjunct faculty based on user-defined criteria (4 Phases to resolve / 2 Phases remaining) Open 3/1/2018 Package /30/2018 Package /20/2018 2 29976 Develop and Re-run the ESD report 12/1/2017 TBD TCC to Test 3 37532/ 55698 Bio-Demo data values not aligned with CS and HCM Closed ERP in Progress 4 20753 Establish contract pay based on user-defined criteria. 1/1/2019 10/24/2019 Needs CPW 5 20573 Need ability to report on department budgets Needs Budget Tool 6 N/A - 27 Step Movement / Needs CEMLI 7 N/A - 29 Spokane would like to participate in UAT process for upcoming DGs implementing the Recruitment module. DG2 8 N/A - 31 Migrate ctcLink framework to Wave 1 framework (related to Absence Management) 9 N/A - 32 Create “day” definition / Absence Management and Time & Labor issue 10 N/A - 34 Provide list of employees missing area codes / Legacy Data Issue 9/14/2018
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Remediation Open – Campus Solutions
# Item # Description Status Planned Date Adjusted Date 1 20797 Support continuing education registration process where student can browse courses without logging on Open DG3 2/1/2020 Needs RFP 2 20901 Provide the ability for continuing education students to enroll directly in classes (i.e., application is not required). 3 21359 Allow payment online for continuing education based on user name and password. 4 21505 Perform third-party billing based on user-defined criteria (e.g., by student, consolidated) . 5/1/2018 10/24/2019 GDR Approved 5 20814 6 21293 Support streamlined admissions processing and user interface. (Online Admissions Application) 7 N/A - 13 Effective Dating: FA Term, FA Budget and other areas have defective Effective Dating 12/1/2017 TBD 8 N/A - 15 Reconciliation queries haven’t worked correctly or accurately since Go Live. 3/1/2018 FY Deliverable 9 N/A - 22 Error/exception report identifying discrepancies between financial aid system and the general ledger (2nd Journal Set)
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Remediation Open – Campus Solutions, cont’d
# Item # Description Status Planned Date Adjusted Date 10 N/A – 12 SAP Setup Effective Dating doesn’t work (Oracle Bug ID ) Open 6/1/2018 TBD 11 N/A – 17 Converted student account balances must be completely audited / corrected to reflect the ending balances from Legacy. FY Deliverable 12 N/A – 18 Reports to reconcile student financial transactions for a given day to the general ledger by item type, chartstring and fund. 5/1/2018 13 N/A – 19 Need accurate reports in the CS pillar for Student Financials to summarize data such as insurance, fees, waivers, etc. 9/30/2018 14 21451 Maintain academic standing for financial aid eligibility, based on multiple, user-defined criteria Closed N/A 15 21338 Track satisfactory academic progress (SAP).
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