1. VIRTUAL THERAPEUTIC RELATIONSHIPS?
Jackie Walker: Head of Service, Counselling & Community, CrossReach
Dr Leigh-Anne Hepburn: Research Fellow, The Innovation School, Glasgow School of Art
Tanya Anderson: GIRFEC Development Advisor, CrossReach 1

2. VIRTUAL THERAPEUTIC RELATIONSHIPS?
Specialist Psychotherapy and Support for Families affected by Perinatal Illness.
“CrossReach has been leading the way in Perinatal Mental Health for over 30 years. We support over 200 families every week providing transformative therapies that significantly improve the emotional & social development of infants & parental wellbeing.”

3. Why Online Therapy? 72% use internet support
Feasibility Study (2016 Highlands/ Western Isles)
72% use internet support
77% would use online counselling/therapy
University of Edinburgh Business School (2018)
PND clients aged 26-45yrs (78%) more technically skilled than general public (48%)
“Human contact is superior”
“Would overcome childcare & travel issues”
“ ..a significant opportunity for digital to support the way people access services, become more actively engaged & manage their own health & wellbeing”

4. CrossReach Online Therapy The Design Experience (Video)
“Our citizens & front line staff need to be involved from the very beginning of any service redesign” Scot Govt Digital Health & Care Strategy

5. Virtual Therapeutic Relationships – Digital Recommendations

6. Virtual Therapeutic Relationships – Digital Recommendations

7. Virtual Therapeutic Relationships – Perinatal Mental Health
Unlocking the Barriers
What are the barriers to referral/accessing support?

8. Virtual Therapeutic Relationships – Perinatal Mental Health
Unlocking the Barriers
What would help you unlock these barriers?

9. Virtual Therapeutic Relationships – Safety & Trust?
Trained Professionals
Organisational Standards

10. CrossReach Online Therapy
Virtual Therapeutic Relationships – Perinatal Mental Health
Not for Profit Delivery
Offering a Therapeutic Relationship
Help while waiting for therapy
Overcoming Barriers: geographical, stigma, childcare
Research & Evaluation

11. VIRTUAL THERAPEUTIC RELATIONSHIPS?
We think so: “Virtual” empathy is better than none at all!
Jackie Walker: Head of Service, Counselling & Community, CrossReach
Dr Leigh-Anne Hepburn: Research Fellow, The Innovation School, Glasgow School of Art
Tanya Anderson: GIRFEC Development Advisor, CrossReach 11