1. Your Daily Work Affects the System! Maricopa Regional Continuum of Care

2. System Performance Measures: Goal
HUD started tracking 3 years ago in FY Lastest data submitted to HUD= FY 17 (Oct 2016 – Sept. 2017)
Ensure that the local homelessness response is a coordinated system
Not funding sources/programs operating independently
System Performance Measures: Goal

3. Who Affects the System? YOU!!!
Clients
Who Affects the System? YOU!!!
Funders
Providers
Work Together!!!
Collaborative Applicant:
MAG
HMIS
Lead
Funders
HUD: CoC, ESG, PATH, RHY, HOPWA, SSVF, GPD
DES
AZ DOH
Maricopa County
Cities
Private Foundations
Collaborative Applicant: MAG in Maricopa County
Reports SPMs to HUD
Coordinated Entry
Singles and Families
HMIS Lead
Providers that provide programs
Homeless Prevention
Street Outreach
Emergency Shelter
Transitional Housing
Rapid Rehousing
Coordinated
Entry

4. Coverage: Maricopa County
9,224 mi2
24 municipalities

5. Performance Measures: RARE
Data
Maricopa County Numbers
First Time Homeless
Last 2 years, not in shelter / temporary housing (ES/TH); or
Last 2 years, not in shelter, temporary housing (ES / TH) or perm housing (RRH / PSH)
~8,000: not in shelter or temp housing
~10,000: also not in perm housing
Total # Sheltered
Annual Sheltered HMIS Data
~14,000
PIT Count: One Day
One Day Sheltered
One Day Unsheltered
~3,500 (FY18: 200 up)
~ 2,000 (FY18: 600 up)

6. Performance Measures: BRIEF
Data
Maricopa County Numbers
Length of Time Homelessness
Average number of days homeless
ES only; or
ES + TH
ES only: ~60 days
ES + TH: ~100 days
Increases in Income
Note: CoC projects only
Stayers: stayed in program during FY17
Percent of stayers increasing employment income
Percent of stayers increasing non-employment income
Percent of stayers increasing total income
Employment income: ~5%
Non-employment income: ~35%
Total income: ~35%
Performance Measures: BRIEF
Employment job: earned income
Non-employment income: SSI / SSDI
Total monthly income

7. Performance Measures: NON-RECURRING
Data
Maricopa County Numbers
Returns to Homelessness
From street outreach and permanent housing, went to perm housing (2 yrs before), and returned to homelessness
Within 6 months
6 – 12 months
2 years
Street Outreach: Never had housing before. Double compared to PH
w/6 mo: ~20%
6-12 mo: ~10%
2 years: 35%
Permanent Housing
w/ 6 mo: ~10%
6-12 mo: ~5%
2 years: ~20%
Successful Placements
Percentage of Clients Successfully Placed into Permanent Housing from
Street Outreach
From SO (exits): ~10%
From RRH/PSH (exit or maintain): ~90%
Performance Measures: NON-RECURRING

8. What Can We Do? Within Our Control
Measures
Activities
First Time Homeless
Total # Sheltered
Enhance diversion practices
Connect clients to CAP offices that have prevention dollars
RARE

9. What Can We Do? Within Our Control
Measures
Activities
Length of Time Homelessness
Practice Housing First
Lower eligibility requirements
Avoid evictions and terminations, (rare exceptions)
Effectively Case Manage
Effectively assess housing barriers
Develop housing plans that link people to right type of assistance (and no more than necessary)
Train clients on how to be low risk tenants
Focus on long-term stayers
Provide good data entry!!!
Partner with Landlords
Increases in Income
Note: CoC projects only
Participate in SOAR to get clients SSI and SSDI benefits
Job training and Life Skills Training
What Can We Do? Within Our Control
BRIEF

10. What Can We Do? Within Our Control
Measures
Activities
Returns to Homelessness
Partner with behavioral health programs, medical programs and workforce development programs
Life skills and tenant training
Connect clients with social supports
Progressively engage clients
Successful Placements
Develop deeper relationship and rapport with clients and conduct full assessments
Develop deeper relationships with landlords
Focus on move-on strategy where appropriate (opens space for someone else). Partner with PHAs.
Develop more RRH, PSH and affordable housing
What Can We Do? Within Our Control
NON-RECURRING

11. IMPACT MAG staffs the Maricopa CoC and reports SPMs to HUD.
If we improve our SPMs, we may get more funding for CoC programs for our community!
What you do daily matters!!! 
IMPACT

12. Questions? Kinari Patel, JD, MSW Human Services Planner
Maricopa Association of Governments