1. INTERCULTURAL CONFLICT
How We Can Transform Our Differences

2. [Intercultural Press. Boston: 2006]
Adapted by Prof. A. Marco Turk Copyright © 2010 by A. Marco Turk [For Educational Use Only]
SOURCE:
Conflict Across Cultures: A Unique Experience of Bridging Differences by Michelle LeBaron and Venashri Pillay
[Intercultural Press. Boston: 2006]

3. Necessary Capacities
Flexibility
Creative Engagement
Momentum

4. How to Express Capacities
Flexibility requires being open to the differences represented by others
This requires interruption of existing patterns of thinking
Question your current belief or view
What influence has it had on your life
Look at world from point of view of opposite belief

5. Interrupting Patterns Sitting with Discomfort Dancing with Surprises
Flexibility Requires
Interrupting Patterns
Sitting with Discomfort
Dancing with Surprises

6. Creative Engagement Requires
Using Metaphors
Employing Storytelling
Considering Rituals

7. Reversing Uncertainty
Momentum Requires
Reversing Uncertainty
Pausing
Using Intuition

8. Guiding Resolution of Intercultural Conflict
Deal with Own Feelings
Demonstrate Alternatives and Choices
Ways to Convert Destructive Conflict
Ways to Create Constructive Responses
Designing Choice Toward Resolution

9. Points of View Understand Issues From All Points of View
Prepare People for Process
Explore Past and Present
Envision Future
Create Options
Implement, Evaluate, Adjust
Renew, Reflect, Enhance

10. Preparation Requirement
Open Minds & Hearts
Create Positive Atmosphere for Involvement
Conduct Situation Assessment
Identify Involved Participants
Deal with Differences

11. Explore Past and Envision Future
Create Options and Plans
Implement Options and Plans
Evaluate Various Options and Plans
Boosting Our Efforts to Accomplish Goal

12. Transforming Differences
Shift from “Us-Them” to “We”
Embrace Our Respective Humanity
Use Dialogue Groups
Employ Small Stories
Seeing God in Eyes of Others