1. Quarterly Facility Coordinator Meeting May 2, 2017
Carnegie Mellon University
Quarterly Facility Coordinator Meeting May 2, 2017
Agenda Items
Campus Services
Coming Soon - Tartan Ink
University Stores
Parking System Improvements
Postal Services
Custodial Services
Introduction to the New Director – Brian DePalma
Summer Projects
Cleaning Schedules Format
CDFD
Recent and Active Projects
Major Projects
Summer Impacts

2. Campus Services are very pleased to announce the opening of a new copy, print and ship center in July 2017:

3. This opening marks the beginning of a joint venture between the University Copy Centers and Printing & Mailing Services under the leadership of Pat Herbster and Dan Tyson.
James Ward has been promoted and will be the new Tartan Ink Supervisor.

4. We hope you will join us in celebrating our grand opening early July Our new location is in the basement of the Cohon University Center, down the hall from the Credit Union.

5. PLEASE NOTE: The storefront will be closed for renovations during the month of June However, orders for this location will still be accepted via , at the Tepper Copy Center in the basement of Posner Hall, or online.

6. https://webcopy.campusservices.cmu.edu/
You can use WebCopy to submit copy and print requests online. WebCopy accepts most standard file formats and sizes up to 100MB. The site is secure, so confidential matter can be safely submitted via Webcopy. If you have hard copy files, you can still go online, fill out the form, and request pick up of your originals.

7. We will offer a variety of services at the new storefront at competitive, affordable rates including
Printing and Copying
Lamination
Large Format Printing
Binding
Shipping Through UPS

8. More details will be available closer to the grand opening
More details will be available closer to the grand opening. If you have questions or concerns, please contact James Ward Pat Herbster Dan Tyson

9. University Stores

10. University Store
Art Store

11. Campus Store University Store Special Orders Virtual “Pop-Up” Stores
Gift Baskets
Gift ideas
Price point
Quantity
Timeline

12. Expertise in consulting, sales, service
University Store
Computer Store
Expertise in consulting, sales, service

13. Textbook Operation University Store
Moving to online interface for students
More options
Better prices
Current support plus online tools to make life easier
Contact:

14. University Store
We’re CMU staff working for the CMU community. Let us know what we can do for you!

15. Parking System Improvements for 2017-2018
Carnegie Mellon University
Parking System Improvements for
Facility Coordinator Meeting

16. Initiatives Automatic roll-over 2017-2018 rates
Night and Weekend Parking
Parking & Transportation Advisory Board

17. Automatic Roll-Over
Current state: every parking space reallocated every year
Going forward: current permit holders have a right of retention, and can waitlist for another location
Current permit holders do not get “bumped”
P&TS provides improved system administration

18. Rates
For , the average parking rate will increase by $4.83 per month. It is expected, however, that continued improvements in the parking system will necessitate larger rate increases in future years.

19. East Campus Garage Night & Weekend Parking
Based on feedback from all 4 representative bodies, there will be no change in night and weekend rates for the FY18 parking year.
Proposed changes will be reviewed and discussed with the newly re-organized Parking Advisory Board.
Full Night-Weekend charging model generates ~$300K/year in annual revenue

20. Parking & Transportation Advisory Board
The PTAB provides:
A forum for the campus community to consider and evaluate issues related to parking and transportation services including policy and operations
Recommendations to the AVP for Facilities Management and Campus Services and the Vice President for Operations to form parking and transportation policy for CMU
Fall 2017 launch
Modeled after UNC Advisory Committee on Transportation & Parking (ACT)
Broad faculty, staff, and student representation

21. POSTAL SERVICES

22. Postal Services: Campus Cornerstone
Postal Services’ operations reach every member of the campus community
2 routes on and off campus (departments, faculty, and staff)
6358 student mailboxes
Full service USPS contract station in the basement of the Cohon University Center
Student package pickup
Approximately 170,000 packages delivered in F16
Mailing and shipping supplies

23. Postal Services: Services
USPS domestic and international shipping
Express, Priority, First Class, and Media Mail
Certified Mail, Registered Mail, and Insured Mail
Special delivery for on-campus, same-day service
Mailboxes for rent to faculty, staff, and graduate students (at half the rate charged by USPS)
Distribution of internal and external advertising through post office boxes
Mail metering and dispatch services

24. Postal Services: Data Driven
We track and analyze operational and financial data on a daily basis, and use that data to make decisions and drive performance
Retail sales from walk-in and departmental customers by product line
Parcel volume, trends, and operational throughput
Guides staffing decisions and creates service opportunities
Annual analysis for large scale adjustments
Delivery route examinations and reorganization
Post office box quality checks
Annual thirty day mail count and time study

25. Current Challenge: Lobby Remodel
We are working with USPS and FMCS to remodel our dated retail counter in F17. The remodel provides for more interaction with our customers; an accessible counter for disabled customers; and ergonomically designed work stations for our employees.

26. Postal Services: Conclusion
WWACD? .

27. New Associate Director of Custodial Services
Carnegie Mellon University
New Associate Director of Custodial Services
Brian DePalma

28. Summer Cleaning Projects
Carnegie Mellon University
Summer Cleaning Projects
Summer deep cleaning projects are already being scheduled through Maximo
Provide a priority list to Custodial Services CSR by May 19 to:
Contact if you have questions and would like a consultation
We will publish a final schedule on June 1

29. Meeting for Feedback on Routine Cleaning
Carnegie Mellon University
Meeting for Feedback on Routine Cleaning
Over the summer, we are revising the academic calendar cleaning schedules
We want your feedback on routine cleaning schedules
Are any of your spaces are changing – or did they change last semester
Where do you see opportunities for improvement
Also, we will update the posted cleaning schedules on

30. CDFD Recent and Active Projects
Carnegie Mellon University
CDFD Recent and Active Projects

31. CDFD Major Projects Carnegie Mellon University
Tepper Quad – Opening summer 2018
Hamerschlag Hall Maker Wing – Completion winter 2018
4721 Fifth Ave –Marketing and Communications moving in early August, 2017
Tata CS Hall – Opening fall 2018
Ansys Hall – Construction start December 2017 and open summer 2019

32. CDFD Summer Projects Carnegie Mellon University
Tepper Quad – Restricting right inbound lane of Forbes and closing north sidewalk and
Morewood Parking. Also, restricting access through the RMCIC garage and into FMS car barn.
Hamerschlag Hall Maker Wing – Restriction of C level corridor
Mall Storm‐water – On the north side of the mall at Wean
West Wing Resnick ‐ Plaza waterproofing
Hamerschlag Hall –Window replacements
Morewood Gardens – east side courtyard will be construction laydown zone

33. Send agenda items to fixit@andrew.cmu.edu
What would you like to see presented at the next Facility Coordinator Meeting???
Send agenda items to
Next Facility Coordinator Meeting
Thursday, July 20, 2017   
1:00PM to 2:30PM
Cohon University Center – Connan Room