1. FREQUENTLY ASKED QUESTIONS
Rajiv Gandhi Rural Housing Corp. Ltd.
(A Government of Karnataka Enterprise)

2. Q1. How much time it take bank to sanction loan by bank ?
Ans: It depends upon banks. However, minimum period may be 15 days.
Q2. Which documents applicant has to submit to bank?
Ans: It depends upon banks. However the bank may ask to submit:
1. Property document (form 3 or property extract).
2. Building Plan blue print approved by Municipality.
3. Estimation copy.
4. Legal opinion.
5. Aadhaar card.
6. Pan card.

3. Q3. When bank may submit claims for interest subsidy?
Ans: After disbursement of 1st installment of loan, bank will submit claims for interest subsidy to Head Office.
Q4. Is there target fixed to banks under the scheme?
Ans: No.
Q5. Site is in the name of Mother. Is her son can avail housing loan under CLSS?
Ans: Yes. Bank will consider both together as “Joint Borrower” to sanction loan.
Q6. One has given collateral security to his relative for house loan. Is he eligible to avail loan under CLSS?
Ans: Yes
Q7. Is beneficiary selected under “CM 1 lakh housing scheme” eligible under CLSS ?
Ans: No. He has already availed GoI’s benefit under AHP vertical of PMAY.

4. Q8. Where CLSS loan applications are available ?
Ans: Applications are available In banks.
Q9. Is there Self Declaration and Affidavit format prescribed?
Ans: Self declaration ( family income)/ affidavit (not owning pucca house) is developed Ministry of Housing and Urban Affairs in consultion with Indian Bankers Association & they are available in banks.
Q10. Whether Govt. Employee is eligible under this scheme
And: Yes.
Q11. If any housing loan sanctioned (without knowledge of this scheme), whether benefit can be provided under CLSS?
Ans: Yes. If applicant is eligible as per scheme guidelines, loan sanction during the following period can be considered under CLSS;
EWS/ LIG –Period
MIG 1& MIG2-Period

5. Q12. One applicant already have site loan
Q12. One applicant already have site loan. Whether he can avail benefit for construction of house under this scheme?
Ans: Yes. He can avail house loan in the same branch of the bank.
Q13. If the beneficiary brought site before , started construction work before But availed loan after Whether he is eligible under CLSS?
Ans: Yes. He is eligible under CLSS.
Q14. If any housing loan sanctioned (without knowledge of this scheme) and processing fee was charged to applicant, whether it can be claimed from GoI?
Ans: If applicant is eligible under CLSS, even though processing fee was already charged (without knowledge of this scheme) , then bank have claim processing fee from GoI, refund to applicant.
Q15. Whether loan is available for site purchase
Ans: If applicant is willing to purchase site and construct house immediately, then he can avail loan
under CLSS. Bank should not pass on interest subsidy to his account till he commence
construction. But only for purchase of site, loan can’t be sanctioned under CLSS.

6. Q16. Whether house/ site should be in the name of the female/ joint ownership.
Ans: Under CLSS (EWS / LIG) scheme, only in case of purchase, property should be in the name of women Or joint ownership. It is not applicable to MIG1 & MIG 2.
Q17. When banks have to claim interest subsidy?
Ans: After disbursement of 1st installment of loan, bank may claim interest subsidy.
Q18. Customer brought flat from private builder. But the builders could not complete construction. Within 36 months. What to do?
Ans: In such cases, applicant has to put pressurize on builder to complete immediately, other wise applicant will loose benefit under this scheme.
Q19. What is upper ceiling carpet area for EWS/ LIG ?
Ans: EWS/ LIG applicant can construct house bigger than 30 sqmt and 60 sqmt respectively.

7. Q20. What is procedure for claiming interest subsidy for bank?
Ans: Interest subsidy claims procedure vary from bank to bank.
Some bank have online system, once branch office enters details while sanctioning, the head office capture the details and
submit claims to NHB/ HUDCO.
Some bank have partial online system, branches have to enter details manually and submit to head office. Head office
submits to NHB/ HUDCO.
Q21. Where to submit interest subsidy claims?
Ans: Interest subsidy claiming procedure vary from banks to banks. In some banks, claims moves from branch to head office, from head office to NHB. In some banks, from branch to regional office, then to Head office and then to NHB.
Q22. What is procedure for claiming processing fee ?
Ans: NHB / NHBwill release processing fee along with interest subsidy

8. Q23. If bank delays in claiming interest subsidy under CLSS, what action applicant to take?
Ans: Applicant has to give complaint to NHB/ Bank online or through letter.
Q24. If banks delayed uploading applicant details online after approval. what to do?
Ans: Applicant has to give complaint to NHB/ Bank online or through letter. Because after entry only, applicant can get benefit under CLSS.
Q25. One bank has given loan on under CLSS. But they could not uploaded the details online at that time. Now ( ) they are informing that they cant upload beneficiary details as it was already late?
Ans: Even now bank can upload details online.
Q26. If site is big, but EWS applicant want to construct 30 sqmt. Whether he is eligible under CLSS
Ans: Yes

9. Q27. Whether NHB/ HUDCO cross verify documents/ details, (desk scrutiny/ field verification) while releasing interest subsidy?
Ans: No. However, NHB/ HUDCO randomly visit applicants and check his eligibility.
Q28. One applicant EMI was Rs. 9,650 per month. After getting subsidy, his EMI was reduced is Rs. 7,071 Per month. But applicant wants to repay as per earlier EMI i.e Rs per month Then?
Ans: Bank has to reduce EMI immediately after getting interest subsidy. However, if customer wishes to repay Rs per month, banker have to get letter from applicant on this.
Q. 29. Interest subsidy was not released under Rajiv Rinn yojana? What to do?
Ans: Loans sanctioned under Rajiv Rinn yojana needs to be converted into CLSS and banks have to claim interest subsidy.
If he is eligible then he will get subsidy.
Q30. If some applicant name is not in demand survey whether he can get loan? Is it required
to enter his name / family details (4B) in PMAY MIS before /after sanctioning loan?
Ans: Such applicant can avail benefit under CLSS. It is not mandatory to enter his family details
(4B) in PMAY MIS.

10. Q31. Where we can get list of Bank/ Housing Finance Company who are implementing CLSS?
Ans: List is available in NHB/ MoHUA website.
Q32. What are eligibility criteria for banks to sign MoA with NHB/ HUDCO?
Ans: No such eligibility are prescribed.
Q33. Some banks sanctioned loan under CLSS. But it is not reflected in PMAY –MIS?
Ans: Only those applications where interest subsidy sanctioned under CLSS will get reflected in PMAY-MIS.
Q34. If beneficiary wants to construct G+1, whether he is eligible?
Ans: If it is single unit (duplex house) then he is eligible. If ground floor & 1st floor are two different units, then he is not eligible. Ask beneficiary to take loan for ground floor then later he may construct 1st floor house after some gap.

11. Q35. Three bothers together purchased one 30. 40 site
Q35. Three bothers together purchased one 30*40 site. They want to construct G+2 (3 houses)? Whether they are eligible under CLSS?
Ans: Yes. all 3 brothers are eligible for 3 separate loans.
Q36. If applicant wants to construct shops at ground floor & house on 1st floor. Whether he can get benefit under CLSS?
Ans: Banks have to sanctioned 2 separate loans. One for commercial & one for residential. Subsidy may be claimed for loan sanctioned for residential purpose.
Q37. Who is responsible if applicant gave fake affidavit that he does not own house any where in India?
Ans: Banks have to get affidavit from applicant declaring “not owning pucca house any where in India”. If the applicant gave false affidavit that he will be held responsible. Bankers are not held responsible. However some basic check needs to be carried out by banks. Bank may get Confirmation letter from ULB / any ULB which is his native place.

12. Q38. Is there rural interest subsidy scheme as similar to CLSS ?
Ans: Yes Rural Intra Subsidy Scheme was launched by GoI. It is operationalized within 3 months.
Q39. For EWS/ LIG, self declaration is enough as per guidelines. But how to ensure his loan repayment capacity by banks?
Ans: Bank have to get self declaration as income proof. However each bank have “credit policy” They have to assess applicant’s income through their policy. If ensured about loan repayment, then bank may give loan. However, bank to see that income as mentioned in “self declaration” and income as “assessed by bank” should not vary too much.
Q40. Whether beneficiary can deviate plan during construction?
Ans: No. Construction should be as per approved plan.
Q41. If a person’s native is Bagalkot, But now he is residing in Bangalore. he wish to construct
house in Bagalkot. Whether he can get loan in Bangalore?
Ans: It depends upon banks. However, it is better to take loan at Bagalkot. Because Bagalkot bank can easily assess his site / house value. They can check construction stage.

13. Q42. Now a days, There is delay in issuing building license. Why?
Ans: A circular is issued from Govt. to stop issuing building license on unauthorized site.
Q43. Whether bank staff can get benefit under this scheme?
Ans: No. there is separate scheme “ bank staff scheme” for them.
Q44. One applicant purchased flat from private developer before by availing housing loan. But, construction is not yet completed, is he eligible?
Ans: No

14. Q45. From where bankers can access to potential beneficiaries list available in PMAY MIS.?
Ans: Potential beneficiary list identified during demand survey is available with CLSS portal of NHB :
HUDCO
User login & password is given to Head office. Head office can down load it and share to branch offices.

15. Q46. Is there any age limit to avail loan under CLSS?
Ans: If the Applicant age is above 60, bank will sanction loan to applicant and his son (any earning member) as co-borrower.
Then he is eligible under CLSS.
Q47. During demand survey, one applicant has applied under CLSS. But banker is not able to access to PMAY MIS
Portal. Whether bank can give loan? Is it required banker to download his details from PMAY MIS.
Ans: Yes. Banker can give loan. No need to access to applicant details in PMAY MIS. One EWS applicant already own a house of size 35 sqmt. He want to extend house by constructing one room of size 10 sqmt.
Q48. Is he eligible under CLSS?
Ans: No. The carpet area after the completion should be max 30 sqmt .

16. CONTACTS: Rajiv Gandhi Rural Housing Corporation Limited
9th Floor, Kaveri Bhavan, K.G. Road, Bangalore Ph No:
National Housing Bank
Core 5-A, India Habitat Centre, Lodhi Road, New Delhi
CLSS Tollfree No: ;
Housing and Urban Development Corporation Ltd.
Core 7-A, India Habitat Centre, Lodhi Road, New Delhi
CLSS Tollfree No: