1. Creating The IT Outsourcing Market In The UAE
Abu Dhabi Economic Forum
March 2, 2009
Dr. Yousif Asfour
Director, The Injazat Institute
Injazat Data Systems

2. Abu Dhabi’s Vision is About Growth
As we have heard so far, Abu Dhabi wants to be placed on the map by 2030
AD is seeking to grow its economy on many dimensions
It is looking to create no industries
It is looking to reduce its dependence on oil
And it is looking to do all this in a fast and sustainable manner.
All this means that Abu Dahbi needs to put in a place a strategy that allows I to quickly create a large and diverse economy and ensure that it has the resources to make it sustainable….
The Abu Dhabi 2030 Vision requires fast and diverse growth
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3. The Importance Of IT Was Recognized Early On
Both
Commercial & Government Sectors are investing in IT
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4. The Challenge in 2004 … Fragmented IT Market
Lack of Managed IT Services
Dependence on Foreign Expertise
How to create an IT Hub
Consolidate the market
Generate new revenue opportunities
Develop a pool of local IT expertise
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5. + A Top Tier Partnership Objectives
Introduce IT Innovation into the region
Create a New IT Services Market
Develop A Local Skill Base To Sustain the Sector
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6. The Approach To Partnership
Org Structures
Process
Systems
What your
People Know
Strategy
markets
products
channels
services
Successful
Results
Develop a localized strategy based on global expertise
Adapt best-in-class organization structures, processes and technologies to local market
Invest heavily in knowledge transfer to build up the local talent pool & infrastructure
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7. Commercial Results Comprehensive Portfolio of IT Services
Strategy, Development & Operations
Profitable business in less than 1 year!
Top IT Service Provider in Region
First Tier IV Data Centre outside of North America
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8. Strategic Results Abu-Dhabi: HP/EDS Both:
Moved ICT forward faster than it could do it on its own
Developed local talent to become experts & leaders
HP/EDS
Lowered costs of entering new market
Provided barriers for competitors to enter
Both:
Created new market
Created new talent pool
New Opportunities for both and others, as well.  
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9. Transferable Results UAE National Talent Incubator
Investment in UAE National Development
Overseas on the job secondment
Several joined or started new businesses
Other market sectors & partnerships being developed
Business Process Outsourcing
Recruiting, Payroll etc…
Defense Services
Strategy Execution Services
Professional Development Outsourcing
Leveraged Services Model applied across diverse industries
The IT Services model has been proven and works
Now you can take the same model to support other areas and create
Some areas
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10. Lessons Learned The partnership strategy, if done right helps
Fast growth
Diversification
Knowledge transfer
New markets and opportunities
Partnership strategies create a bigger pie
Allow all partners to benefit
Creates opportunities for others to benefit as well
Results are strategic as well as tactical
It is not just about “software development and operational support”
It is about creating and growing the market 
Partnerships are ideal in bad economies
Share risks to create something new
Copyright © 2009

11. Thank You Dr. Yousif Asfour Director, The Injazat Institute
Injazat Data Systems
POBox 8230
Abu Dhabi, UAE
Copyright © 2009